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camper iceland (limited km) - worldwide motorhome and rv travel companies

camper iceland (limited km) - motorhome and rv travel worldwide

Camper Iceland (Limited km)

We are the largest RV, motor home and camper rental in Iceland with over 60 vehicles. We have multilingual staff standing by ready to cater to travelers from round the world.

We have a range of vehicles for the budget traveler to the luxurious and comfortable Fiat Ducato’s...

If you prefer to travel in the Icelandic highland, a 4x4 camper is essential. Our hard side 4x4 campers are designed for 4 people but we recommend 3, in addition to our beautiful hard side 4x4 camper we offer a luxury version.

The luxury version is powered by the 6.0L cummings diesel engine, giving you a better mileage and more comfort.

We look forward to welcoming you to one of the most beautiful places in the world.
 



Camper Iceland (Limited km) Rental Terms

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)


General Terms and Conditions

Vehicle Type

The cars listed are examples only. Reservations are to be booked by car group only. If the car confirmed is not available at the time of rental, we will provide a similar or superior vehicle at no extra cost.

Credit Card Required
No rentals can take place without the main driver having a major credit card present.

Rental Extension
Should a renter wish to extend the rental, it is recommended that such a request is made at our location as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to our location before the extended rental period starts.

Vehicle Delivery
We undertake it’s utmost to provide the vehicle at the agreed time and to ensure that it meets the requirements made upon it. However, we cannot provide any compensation if the car delivery is late according to reservation. All rentals are on a daily (not 24 hour) basis and the renter will be compensated by late return instead.

Upgrades
Customer requesting upgrades will be charged the difference between the rate of the car group reserved and the rate of the car group requested.

Driver’s License
The driver must present a valid driver’s license held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s license is not in the Roman script.

Age Restrictions – Minimum Age
25 – 75 years, under aged drivers (22‐ 24 year old) will be charged with 100€. We require a one year old and valid driver’s license.

Methods of Payment and Deposit
No rentals can take place without the main driver having a major credit card present issued in his name. Acceptable credit cards are: MasterCard, Visa, American Express and Diners Club. Prepaid credit cards are not acceptable!
An authorization from the credit card will be taken at the start of all rentals as a deposit even if the cost of the rental is covered by a voucher. This deposit may be used to cover the insurance excess and any extra charges such as petrol and traffic tickets.
Cash payment i s not accepted at any time.
We will not rent cars without a credit card from the main driver.

Driving Restrictions (further area restrictions are at any time and expressly reserved)
In addition to all advisory by the Icelandic Road Administration all vehicles except the 4x4 models are not allowed to be driven on roads marked F on official maps as well as Kjölur (Road 35), 393 (Öxi), 520 (Dragafell), Kaldidalur (Road 550) and all back roads. Should these restrictions be ignored, all insurances (Third Party Liability, CDW etc.), shall be deemed, null and void. The driver will be held fully responsible in case of accidents or collision, including the cost of repair of the damaged vehicle and the cost of towing. In the event of violation of these provisions – even if no damage occurs – we will impose a fine. This does not affect the liability of the renter to pay for damages. Should a car be spotted on a road on which it is not allowed, a fine will be imposed by us – even if no damage occurred. The fine currently amounts to ISK 100.000. This fine does not affect the liability of the renter to pay for damages.

ATH: Due to the sand and volcano ash we cannot guarantee an airtight vehicle. Campers have breathing holes because of electric and gas equipment. Driving in dusty conditions could cause the vehicle to fill or leave traces of sand, dust or ash.

Fuel Price
All cars are rented with a full tank. If the car is not returned with a full tank an additional charge applies. Prepaid fuel options are available at selected rental stations.

Services and Extras

Customer Service
To Camper Iceland, customer satisfaction is most important. With dedicated employees any customer service request will be answered promptly and professionally.

Child Seats & Boosters
We have several child seats and child boosters on the spot. There is no need to book it in advance.

Additional Driver
All reservations must be under the lead driver’s name. The lead driver must be present at the time of rental and must be the main credit card holder. Additional drivers can be registered for an additional fee. All drivers must be registered on the rental agreement (drivers license required) at the time of rental for them to be insured. Unregistered drivers are fully responsible for all damages that happen while they are driving and all insurance is not applicable. For further information regarding driver’s license requirements please refer to the section “Driver’s license”.

Luggage Storage
We have a separate room for storing luggage. This is very helpful for fishing gear or larger baggage that our customers do not want to take with them on the trip. We do not take any responsibility what so ever.

GPS Tracking
The vehicle can be equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle and to record the position. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.

Environmental Fee
An environmental surcharge applies to all rentals.

Pick Up and Drop Off Fee
We recommend all our customers to pick up the vehicle at our rental station in Keflavik and return it to the same location. Our customers often have needs (extra covers, blankets, camping stuff etc.) that are only available at the rental station in Keflavik.

Offsite location prices:
- Pick up Reykjavík 150 €
- Drop off Reykjavík 150 €
- Pick up Akureyri or Egilsstaðir 750 €
- Drop off Akureyri or Egilsstaðir 750 €

Airport Service Charge
We do not charge an airport fee simply because our customers take a taxi to our rental station at their own expense (between 1.000 and 1.600 ISK approx. 10€).

Returning the Vehicle
In case of damages or breakdown the customer should inform our rental station a minimum of one day earlier. The check in procedure takes between 20 minutes and one hour. If the vehicle is damaged it can take longer. The vehicle should be cleaned inside such as outside and all personal belongings removed from it prior to the check in. After the check in procedure has been concluded we can order a taxi or the customer can use our shuttle service to save money. Our shuttle service costs 1.000 ISK per party (not per person but per rental agreement).

Seasons
The season is defined by the exact date (not by the first or last rental date).

Cancellations
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
63 days prior to rental date and more 50%
62 – 28 days prior to rental date 75%
27 – 0 days prior to rental date 100%

Payment terms / Voucher
You’ll receive the vouchers approx. 30 day s before departure and after full payment. Only vouchers issued by Island Tour Switzerland will be accepted.

Account information
Bank account information will be provided with the invoice. All available extras are also payable at the rental station.

Availability
Camper Iceland reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Camper Iceland does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland liability is limited to the return of all payments made.

Personal Kit
All you need for cooking, eating and sleeping is included. We also provide the customer with a 9 Kg gas bottle (LP).

Accidents, Damages and Emergencies

Damage, Theft and Accidents
In the event of a car breakdown, theft or major accident the emergency number must be contacted immediately. The emergency line is staffed 24/7 and the number can be found on the key chain. In the case of an accident, the police must be called to the scene in order that a correct and official police report can be made. If damages occur to the vehicle while it is stationary and the driver is absent, the driver must go to the nearest police station to report the damage. The same applies should the vehicle be stolen.

Car Breakdown
In the event that the vehicle malfunctions owing to wear or other reasons for which the renter is not responsible, Camper Iceland will supply him with another vehicle as soon as possible or ensure that a repair is to be completed as soon as possible at a location specified by Camper Iceland. The above does not affect the payment of the rent or any other charges payable by the renter hereunder. Camper Iceland pays no damages in cases such as provided herein, neither for accommodation nor other things. Malfunctioning gas heating, gas stoves, ovens (incl. microwave) and other motor home or camper equipment is not considered a breakdown.

Cost of Damage
Damages are generally payable at the end of the rental. However, is a vehicle so badly damaged that it will have to be replaced, Camper Iceland asks for settlement of the damage before a replacement car will be provided. The renter is responsible to inform Camper Iceland about any damages that have occurred to the car. Camper Iceland may debit the renter’s bank or credit card for the rental charge and other costs payable by the renter, such as payments in respect of damage to the vehicle while in the possession of the renter. The time and terms of payment shall be the sole discretion of Camper Iceland. This right shall remain unaffected for 6 months following the return of the vehicle to the Camper Iceland. The cost of damage is determined by a price list available at all Camper Iceland locations. In the case of major damages not covered by insurance, e.g. water damage, the cost will be estimated at an authorized garage.

Car Replacement
Replacing a damaged car is subject to availability. Sometimes replacing the damaged vehicle with the same type is not possible. Such action by Camper Iceland does not constitute a breach of the contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland has no liability for refund any cost inferred by the renter. A replacement vehicle will not be provided before the damage of the last provided vehicle has been settled.

Transport of a Damaged Car
Transporting a damaged car costs ISK 350 per km for the renter. There is always a minimum cost of ISK 60.000 which the renter must cover.

Tires
Tires are always the renter’s liability. If tires go flat the renter is responsible for replacing the tire with same pattern and size at the nearest tire garage. If there is no tire with same pattern available the renter is required to call the Camper Iceland phone number for instructions. Avis does not offer an emergency service for replacing flat tires.

Vehicle Condition Report (VCR)
With every rental the customer receives a Vehicle Condition Report on which all damages are marked. The customer is asked to sign the VCR and is handed a copy of the report. He has then the opportunity to check the car and ask for amendments in case of any discrepancies to the VCR. A copy of the VCR is in the car and another copy is attached to
the rental agreement. This prevents that the customer gets charged for damages he is not responsible for.

Service Stations
Camper Iceland has many partner garages all around Iceland which provide help in case of damages to the rental car. In case of any problem the Camper Iceland reservation centre will provide further information.

Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver (CDW)
This option limits the renter’s financial liability for damage to the vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used according to the terms and conditions of the rental agreement. If CDW is declined, the renter will be responsible for damage up to the full value of the vehicle. All rentals are subject to a non-waivable excess, depending on the vehicle group rented, for which the customer is responsible in the event of damage to the vehicle during the rental. If he chooses to rely on a credit card for cover, we strongly recommend that he fully understands the terms and conditions of any cover provided by the credit card company before declining any of our services.

Excess insurance / Self risk insurance
The purchase of an excess insurance reduces the renter’s financial liability even more. In case of a damage the customer will have to pay Camper Iceland the full amount according to the agreement (CDW 2400€). Camper Iceland will provide the customer with a detailed document package. The customer must send the document package to ERV (Europäische Reiseversicherung) in Basel Switzerland to receive the already paid amount back.

Front Windscreen Protection (WP)
The purchase of WP waives the renter’s financial liability in case of any damage to the front windscreen. WP is available at the rental desk and cannot be booked in advance.

CDW, excess insurance does NOT cover:
• Intentional damage or damage owing to gross negligence by the driver;
• Damages to the interior of the vehicle;
• Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
• Damage owing to racing or test driving;
damage owing to war, revolution, civil unrest or rioting;
damage inflicted by animals;
holes burned into seats, carpets or mats;
damage affecting only wheels, tires, suspension, batteries, glass ( except for
• Windscreens (only if additional insurance is taken), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
• Damage caused by driving on rough road, such as damage to the vehicle's
• Transmission, drive, or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
• Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
• Damage to passenger vehicles that occurs during driving on roads marked F on official maps;
• Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
• Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea
• Further exclusions apply. For details please refer to our full Terms & Conditions available on request such as the terms and conditions of ERV (Europäische Reiseversicherung).

Rental Agreement Details:

Obligations of the Lessee:
1)The lessee agrees to the provisions of this lease agreement, has received a copy of it, read it and understood it. The vehicle is equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle, person, or other asset to which it is attached and to record the position of the asset at regular intervals. The recorded location data will be transmitted to a central location data base, using a cellular (GPRS) modem embedded in the unit. This allows the asset's location to be displayed against a map backdrop either in real time or when analyzing the track later, using customized software, and for the speed of the vehicle to be determined. Disconnecting or covering the device will automatically notify the lessor and void all insurance and/or CDW/SCDW. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.
2) The lessee will return the automobile
a) and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use,
b) on the date specified by this lease, unless otherwise agreed later,
c) to the lessor's premises, unless otherwise agreed,
d) in a clean condition both outside and inside,
e) with all his personal items removed the camping equipment returned in its case,
f) with a clean toilet and released waste,
g) with a full gasoline / diesel tank.
3) If the lessee does not return the automobile at the time agreed upon in this lease, or does not declare his intention to extend the lease, the lessor or the police are authorized to repossess the vehicle without further notice and at the lessee's cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to 24 hours rental under the terms of this lease.
4) The vehicle shall be handled and driven carefully. Only those named as drivers on this agreement are authorized to drive the automobile. The lessee is responsible that his driver’s license is valid and that he has the appropriate rights/code/class to drive the vehicle. The lessee is liable for damage resulting from use of the automobile for which no compensation will be paid by the vehicle's insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a) off‐road driving, such as on tracks and rough trails, beaches, etc.
b) driving across rivers or any kind of water course,
c) intentional acts or gross negligence,
d) use of intoxicants by the driver,
e) vehicle use that contravenes Icelandic law and/or the provisions of this lease.
f) driving on roads marked F on official maps as well as 35 (Kjölur), 550 (Kaldidalur), 939 (Öxi), 520 (Dragafell) and as well all back roads, except for 4WD (four‐wheel‐drive) vehicles which the lessor agrees are suitable for driving on such roads,
g) driving in snowdrifts and ice.
h) neglecting the rules will void the insurance (CDW and SCDW) and can affect the general liability insurance,
i) Driving in windy conditions (over 20m/sek)
5) In the event of a collision or accident, the lessee shall immediately notify the appropriate police authorities as well as the lessor of the incident, and the lessee may not leave the scene before the police have arrived.
6) The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The lessee shall notify the lessor as soon as possible if the odometer is out of order or stops functioning during the term of the lease. Odometers in miles will be calculated to km on return (1 mile = 1.6 km)
7) The lessor is not responsible for the disappearance of or damage to property that the lessee or any other party leaves in or transports with the vehicle.
8) The lessee agrees to pay the lessor, upon request: a) a deposit amounting to the estimated cost of hiring the car, b) any and all expenses incurred by the lessor if he has to bring the vehicle back to his premises, in the event that it has been left somewhere without supervision, without regard to the condition of the vehicle, the roads, or the weather.
9) The lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the lessor.
10) The lessee is liable for all parking meter charges and fines for breaking traffic laws. Fines will be charged to the given credit card without notice.
11) The lessee is not authorized to use the vehicle to transport passengers for payment, loan it to others, or sublease it.
12) Maintenance and breakdown responsibility:
The lessee is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. The lessee may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the lessee , the lessor’s responsibility to the lessee is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and heating malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Obligations of the lessor:
13) The lessor will make every effort to provide the customer with the model requested. The lessor reserve the right to substitute models of similar or higher grade. Should a model of lower grade be offered and accepted, liability will be limited to refund of price differential between model paid for and model taken.
14) If the vehicle malfunctions, the lessor shall decide whether the vehicle should be repaired or if the lessee shall be supplied with a comparable vehicle as soon as possible. The lessor pays no damages in cases such as here above provided, for neither accommodation nor other reasons.
15) The lessor shall instruct on the usage of the vehicle without taking responsibility of the lessees action afterwards.
16) The lessor shall provide a foreign lessee with information regarding Icelandic traffic regulations, traffic signs, and regulations banning off‐road driving. The lessee shall otherwise demand such an information.
17) The lessor undertakes to maintain valid liability insurance for his business operations. Insurance:
18) The lease sum/rental fee includes mandatory vehicle insurance, including liability insurance.
19) Third‐party liability insurance will consist of the amount stipulated by Icelandic law at any given time.
20) The lessee must purchase a separate accident (CDW) insurance with a 2000€ self‐risk.
21) This CDW/SCDW insurance does not cover:
a) intentional damage or damage due to gross negligence on the part of the driver,
b) damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner,
c) damage due to race or test driving,
d) damage due to war, revolution, civil unrest, riots,
e) damage done by animals,
f) holes burned into seats, carpets, or mats,
g) damage affecting only wheels, tires, suspension, batteries, glass, radios, or loss by theft of parts of the vehicle and damage resulting from this,
h) damage caused by driving on rough roads to the vehicle's transmission, drive, other parts that are in or attached to the chassis; damage to the chassis resulting from the vehicle scraping bottom on rough roads as a result of ridges being left by road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving,
i) damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. However, compensation will be paid for damage if the driver is forced to leave the road, for example, due to road repairs.
j) Damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
k) If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
l) Motor Home interior such as damages to: tables, doors, bench, chairs, closets, toilets, heating systems, water pipes, door handles, locks, keys, cushions, pads, camping kits, hinges, joints, electrical devices, mattresses, beds etc.
m) In other instances, reference is made to the general conditions for accident insurance.

General provisions:
23) This lease agreement shall always be kept in the vehicle during the term of the lease.
24) Additions and amendments to the conditions and provisions of this lease agreement shall be made in writing.
25) Icelandic law applies to agreements made on the basis of the terms cited above. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this lease agreement, they will be heard before the lessor's legal venue.
26) No refunds will be made for early returns, late pickups, or unused miles (kilometers), unused propane or other unused items.
27) No warranties are made concerning fuel mileage and fuel tank capacity. We assume no liability for fuel consumption rates. All gasoline and all propane refueling during the trip are at the customer's expense.
28) It should be pointed out that disputes between the parties to this lease agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.
29) Broken windshields (1 cm damage and more) will be charged with 800€.
30) Missing fuel will be charged as an empty tank.
31) Returning the vehicle in another state then agreed (dirty) will be charged with min. 100€.
32) Damages or malfunctions must be reported at least one day prior to the return date.
33) Complaints must be submitted at drop off and directly to Camper Iceland (Husbilar ehf Ice Rental ehf). Only this agreement and the Icelandic law shall be the binding contract between the lessor and lessee.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.


Camper Iceland (Limited km) Rental Terms for travel between 01-May-2012 and 30-Apr-2013

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)


General Terms and Conditions

Vehicle Type

The cars listed are examples only. Reservations are to be booked by car group only. If the car confirmed is not available at the time of rental, we will provide a similar or superior vehicle at no extra cost.

Credit Card Required
No rentals can take place without the main driver having a major credit card present.

Rental Extension
Should a renter wish to extend the rental, it is recommended that such a request is made at our location as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to our location before the extended rental period starts.

Vehicle Delivery
We undertake it’s utmost to provide the vehicle at the agreed time and to ensure that it meets the requirements made upon it. However, we cannot provide any compensation if the car delivery is late according to reservation. All rentals are on a daily (not 24 hour) basis and the renter will be compensated by late return instead.

Upgrades
Customer requesting upgrades will be charged the difference between the rate of the car group reserved and the rate of the car group requested.

Driver’s License
The driver must present a valid driver’s license held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s license is not in the Roman script.

Age Restrictions – Minimum Age
25 – 75 years, under aged drivers (22‐ 24 year old) will be charged with 100€. We require a one year old and valid driver’s license.

Methods of Payment and Deposit
No rentals can take place without the main driver having a major credit card present issued in his name. Acceptable credit cards are: MasterCard, Visa, American Express and Diners Club. Prepaid credit cards are not acceptable!
An authorization from the credit card will be taken at the start of all rentals as a deposit even if the cost of the rental is covered by a voucher. This deposit may be used to cover the insurance excess and any extra charges such as petrol and traffic tickets.
Cash payment i s not accepted at any time.
We will not rent cars without a credit card from the main driver.

Driving Restrictions (further area restrictions are at any time and expressly reserved)
In addition to all advisory by the Icelandic Road Administration all vehicles except the 4x4 models are not allowed to be driven on roads marked F on official maps as well as Kjölur (Road 35), 393 (Öxi), 520 (Dragafell), Kaldidalur (Road 550) and all back roads. Should these restrictions be ignored, all insurances (Third Party Liability, CDW etc.), shall be deemed, null and void. The driver will be held fully responsible in case of accidents or collision, including the cost of repair of the damaged vehicle and the cost of towing. In the event of violation of these provisions – even if no damage occurs – we will impose a fine. This does not affect the liability of the renter to pay for damages. Should a car be spotted on a road on which it is not allowed, a fine will be imposed by us – even if no damage occurred. The fine currently amounts to ISK 100.000. This fine does not affect the liability of the renter to pay for damages.

ATH: Due to the sand and volcano ash we cannot guarantee an airtight vehicle. Campers have breathing holes because of electric and gas equipment. Driving in dusty conditions could cause the vehicle to fill or leave traces of sand, dust or ash.

Fuel Price
All cars are rented with a full tank. If the car is not returned with a full tank an additional charge applies. Prepaid fuel options are available at selected rental stations.

Services and Extras

Customer Service
To Camper Iceland, customer satisfaction is most important. With dedicated employees any customer service request will be answered promptly and professionally.

Child Seats & Boosters
We have several child seats and child boosters on the spot. There is no need to book it in advance.

Additional Driver
All reservations must be under the lead driver’s name. The lead driver must be present at the time of rental and must be the main credit card holder. Additional drivers can be registered for an additional fee. All drivers must be registered on the rental agreement (drivers license required) at the time of rental for them to be insured. Unregistered drivers are fully responsible for all damages that happen while they are driving and all insurance is not applicable. For further information regarding driver’s license requirements please refer to the section “Driver’s license”.

Luggage Storage
We have a separate room for storing luggage. This is very helpful for fishing gear or larger baggage that our customers do not want to take with them on the trip. We do not take any responsibility what so ever.

GPS Tracking
The vehicle can be equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle and to record the position. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.

Environmental Fee
An environmental surcharge applies to all rentals.

Pick Up and Drop Off Fee
We recommend all our customers to pick up the vehicle at our rental station in Keflavik and return it to the same location. Our customers often have needs (extra covers, blankets, camping stuff etc.) that are only available at the rental station in Keflavik.

Offsite location prices:
- Pick up Reykjavík 150 €
- Drop off Reykjavík 150 €
- Pick up Akureyri or Egilsstaðir 750 €
- Drop off Akureyri or Egilsstaðir 750 €

Airport Service Charge
We do not charge an airport fee simply because our customers take a taxi to our rental station at their own expense (between 1.000 and 1.600 ISK approx. 10€).

Returning the Vehicle
In case of damages or breakdown the customer should inform our rental station a minimum of one day earlier. The check in procedure takes between 20 minutes and one hour. If the vehicle is damaged it can take longer. The vehicle should be cleaned inside such as outside and all personal belongings removed from it prior to the check in. After the check in procedure has been concluded we can order a taxi or the customer can use our shuttle service to save money. Our shuttle service costs 1.000 ISK per party (not per person but per rental agreement).

Seasons
The season is defined by the exact date (not by the first or last rental date).

Cancellations
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
63 days prior to rental date and more 50%
62 – 28 days prior to rental date 75%
27 – 0 days prior to rental date 100%

Payment terms / Voucher
You’ll receive the vouchers approx. 30 day s before departure and after full payment. Only vouchers issued by Island Tour Switzerland will be accepted.

Account information
Bank account information will be provided with the invoice. All available extras are also payable at the rental station.

Availability
Camper Iceland reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Camper Iceland does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland liability is limited to the return of all payments made.

Personal Kit
All you need for cooking, eating and sleeping is included. We also provide the customer with a 9 Kg gas bottle (LP).

Accidents, Damages and Emergencies

Damage, Theft and Accidents
In the event of a car breakdown, theft or major accident the emergency number must be contacted immediately. The emergency line is staffed 24/7 and the number can be found on the key chain. In the case of an accident, the police must be called to the scene in order that a correct and official police report can be made. If damages occur to the vehicle while it is stationary and the driver is absent, the driver must go to the nearest police station to report the damage. The same applies should the vehicle be stolen.

Car Breakdown
In the event that the vehicle malfunctions owing to wear or other reasons for which the renter is not responsible, Camper Iceland will supply him with another vehicle as soon as possible or ensure that a repair is to be completed as soon as possible at a location specified by Camper Iceland. The above does not affect the payment of the rent or any other charges payable by the renter hereunder. Camper Iceland pays no damages in cases such as provided herein, neither for accommodation nor other things. Malfunctioning gas heating, gas stoves, ovens (incl. microwave) and other motor home or camper equipment is not considered a breakdown.

Cost of Damage
Damages are generally payable at the end of the rental. However, is a vehicle so badly damaged that it will have to be replaced, Camper Iceland asks for settlement of the damage before a replacement car will be provided. The renter is responsible to inform Camper Iceland about any damages that have occurred to the car. Camper Iceland may debit the renter’s bank or credit card for the rental charge and other costs payable by the renter, such as payments in respect of damage to the vehicle while in the possession of the renter. The time and terms of payment shall be the sole discretion of Camper Iceland. This right shall remain unaffected for 6 months following the return of the vehicle to the Camper Iceland. The cost of damage is determined by a price list available at all Camper Iceland locations. In the case of major damages not covered by insurance, e.g. water damage, the cost will be estimated at an authorized garage.

Car Replacement
Replacing a damaged car is subject to availability. Sometimes replacing the damaged vehicle with the same type is not possible. Such action by Camper Iceland does not constitute a breach of the contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland has no liability for refund any cost inferred by the renter. A replacement vehicle will not be provided before the damage of the last provided vehicle has been settled.

Transport of a Damaged Car
Transporting a damaged car costs ISK 350 per km for the renter. There is always a minimum cost of ISK 60.000 which the renter must cover.

Tires
Tires are always the renter’s liability. If tires go flat the renter is responsible for replacing the tire with same pattern and size at the nearest tire garage. If there is no tire with same pattern available the renter is required to call the Camper Iceland phone number for instructions. Avis does not offer an emergency service for replacing flat tires.

Vehicle Condition Report (VCR)
With every rental the customer receives a Vehicle Condition Report on which all damages are marked. The customer is asked to sign the VCR and is handed a copy of the report. He has then the opportunity to check the car and ask for amendments in case of any discrepancies to the VCR. A copy of the VCR is in the car and another copy is attached to
the rental agreement. This prevents that the customer gets charged for damages he is not responsible for.

Service Stations
Camper Iceland has many partner garages all around Iceland which provide help in case of damages to the rental car. In case of any problem the Camper Iceland reservation centre will provide further information.

Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver (CDW)
This option limits the renter’s financial liability for damage to the vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used according to the terms and conditions of the rental agreement. If CDW is declined, the renter will be responsible for damage up to the full value of the vehicle. All rentals are subject to a non-waivable excess, depending on the vehicle group rented, for which the customer is responsible in the event of damage to the vehicle during the rental. If he chooses to rely on a credit card for cover, we strongly recommend that he fully understands the terms and conditions of any cover provided by the credit card company before declining any of our services.

Excess insurance / Self risk insurance
The purchase of an excess insurance reduces the renter’s financial liability even more. In case of a damage the customer will have to pay Camper Iceland the full amount according to the agreement (CDW 2400€). Camper Iceland will provide the customer with a detailed document package. The customer must send the document package to ERV (Europäische Reiseversicherung) in Basel Switzerland to receive the already paid amount back.

Front Windscreen Protection (WP)
The purchase of WP waives the renter’s financial liability in case of any damage to the front windscreen. WP is available at the rental desk and cannot be booked in advance.

CDW, excess insurance does NOT cover:
• Intentional damage or damage owing to gross negligence by the driver;
• Damages to the interior of the vehicle;
• Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
• Damage owing to racing or test driving;
damage owing to war, revolution, civil unrest or rioting;
damage inflicted by animals;
holes burned into seats, carpets or mats;
damage affecting only wheels, tires, suspension, batteries, glass ( except for
• Windscreens (only if additional insurance is taken), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
• Damage caused by driving on rough road, such as damage to the vehicle's
• Transmission, drive, or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
• Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
• Damage to passenger vehicles that occurs during driving on roads marked F on official maps;
• Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
• Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea
• Further exclusions apply. For details please refer to our full Terms & Conditions available on request such as the terms and conditions of ERV (Europäische Reiseversicherung).

Rental Agreement Details:

Obligations of the Lessee:
1)The lessee agrees to the provisions of this lease agreement, has received a copy of it, read it and understood it. The vehicle is equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle, person, or other asset to which it is attached and to record the position of the asset at regular intervals. The recorded location data will be transmitted to a central location data base, using a cellular (GPRS) modem embedded in the unit. This allows the asset's location to be displayed against a map backdrop either in real time or when analyzing the track later, using customized software, and for the speed of the vehicle to be determined. Disconnecting or covering the device will automatically notify the lessor and void all insurance and/or CDW/SCDW. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.
2) The lessee will return the automobile
a) and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use,
b) on the date specified by this lease, unless otherwise agreed later,
c) to the lessor's premises, unless otherwise agreed,
d) in a clean condition both outside and inside,
e) with all his personal items removed the camping equipment returned in its case,
f) with a clean toilet and released waste,
g) with a full gasoline / diesel tank.
3) If the lessee does not return the automobile at the time agreed upon in this lease, or does not declare his intention to extend the lease, the lessor or the police are authorized to repossess the vehicle without further notice and at the lessee's cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to 24 hours rental under the terms of this lease.
4) The vehicle shall be handled and driven carefully. Only those named as drivers on this agreement are authorized to drive the automobile. The lessee is responsible that his driver’s license is valid and that he has the appropriate rights/code/class to drive the vehicle. The lessee is liable for damage resulting from use of the automobile for which no compensation will be paid by the vehicle's insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a) off‐road driving, such as on tracks and rough trails, beaches, etc.
b) driving across rivers or any kind of water course,
c) intentional acts or gross negligence,
d) use of intoxicants by the driver,
e) vehicle use that contravenes Icelandic law and/or the provisions of this lease.
f) driving on roads marked F on official maps as well as 35 (Kjölur), 550 (Kaldidalur), 939 (Öxi), 520 (Dragafell) and as well all back roads, except for 4WD (four‐wheel‐drive) vehicles which the lessor agrees are suitable for driving on such roads,
g) driving in snowdrifts and ice.
h) neglecting the rules will void the insurance (CDW and SCDW) and can affect the general liability insurance,
i) Driving in windy conditions (over 20m/sek)
5) In the event of a collision or accident, the lessee shall immediately notify the appropriate police authorities as well as the lessor of the incident, and the lessee may not leave the scene before the police have arrived.
6) The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The lessee shall notify the lessor as soon as possible if the odometer is out of order or stops functioning during the term of the lease. Odometers in miles will be calculated to km on return (1 mile = 1.6 km)
7) The lessor is not responsible for the disappearance of or damage to property that the lessee or any other party leaves in or transports with the vehicle.
8) The lessee agrees to pay the lessor, upon request: a) a deposit amounting to the estimated cost of hiring the car, b) any and all expenses incurred by the lessor if he has to bring the vehicle back to his premises, in the event that it has been left somewhere without supervision, without regard to the condition of the vehicle, the roads, or the weather.
9) The lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the lessor.
10) The lessee is liable for all parking meter charges and fines for breaking traffic laws. Fines will be charged to the given credit card without notice.
11) The lessee is not authorized to use the vehicle to transport passengers for payment, loan it to others, or sublease it.
12) Maintenance and breakdown responsibility:
The lessee is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. The lessee may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the lessee , the lessor’s responsibility to the lessee is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and heating malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Obligations of the lessor:
13) The lessor will make every effort to provide the customer with the model requested. The lessor reserve the right to substitute models of similar or higher grade. Should a model of lower grade be offered and accepted, liability will be limited to refund of price differential between model paid for and model taken.
14) If the vehicle malfunctions, the lessor shall decide whether the vehicle should be repaired or if the lessee shall be supplied with a comparable vehicle as soon as possible. The lessor pays no damages in cases such as here above provided, for neither accommodation nor other reasons.
15) The lessor shall instruct on the usage of the vehicle without taking responsibility of the lessees action afterwards.
16) The lessor shall provide a foreign lessee with information regarding Icelandic traffic regulations, traffic signs, and regulations banning off‐road driving. The lessee shall otherwise demand such an information.
17) The lessor undertakes to maintain valid liability insurance for his business operations. Insurance:
18) The lease sum/rental fee includes mandatory vehicle insurance, including liability insurance.
19) Third‐party liability insurance will consist of the amount stipulated by Icelandic law at any given time.
20) The lessee must purchase a separate accident (CDW) insurance with a 2000€ self‐risk.
21) This CDW/SCDW insurance does not cover:
a) intentional damage or damage due to gross negligence on the part of the driver,
b) damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner,
c) damage due to race or test driving,
d) damage due to war, revolution, civil unrest, riots,
e) damage done by animals,
f) holes burned into seats, carpets, or mats,
g) damage affecting only wheels, tires, suspension, batteries, glass, radios, or loss by theft of parts of the vehicle and damage resulting from this,
h) damage caused by driving on rough roads to the vehicle's transmission, drive, other parts that are in or attached to the chassis; damage to the chassis resulting from the vehicle scraping bottom on rough roads as a result of ridges being left by road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving,
i) damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. However, compensation will be paid for damage if the driver is forced to leave the road, for example, due to road repairs.
j) Damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
k) If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
l) Motor Home interior such as damages to: tables, doors, bench, chairs, closets, toilets, heating systems, water pipes, door handles, locks, keys, cushions, pads, camping kits, hinges, joints, electrical devices, mattresses, beds etc.
m) In other instances, reference is made to the general conditions for accident insurance.

General provisions:
23) This lease agreement shall always be kept in the vehicle during the term of the lease.
24) Additions and amendments to the conditions and provisions of this lease agreement shall be made in writing.
25) Icelandic law applies to agreements made on the basis of the terms cited above. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this lease agreement, they will be heard before the lessor's legal venue.
26) No refunds will be made for early returns, late pickups, or unused miles (kilometers), unused propane or other unused items.
27) No warranties are made concerning fuel mileage and fuel tank capacity. We assume no liability for fuel consumption rates. All gasoline and all propane refueling during the trip are at the customer's expense.
28) It should be pointed out that disputes between the parties to this lease agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.
29) Broken windshields (1 cm damage and more) will be charged with 800€.
30) Missing fuel will be charged as an empty tank.
31) Returning the vehicle in another state then agreed (dirty) will be charged with min. 100€.
32) Damages or malfunctions must be reported at least one day prior to the return date.
33) Complaints must be submitted at drop off and directly to Camper Iceland (Husbilar ehf Ice Rental ehf). Only this agreement and the Icelandic law shall be the binding contract between the lessor and lessee.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.


Camper Iceland (Limited km) Insurance

THE BELOW INSURANCE IS VALID FOR TRAVEL IN 2010

The lease sum/rental fee includes mandatory vehicle insurance, including liability insurance and accident insurance for the driver and the owner. Third-party liability insurance will consist of the amount stipulated by Icelandic law at any given time. The lessee can purchase separate accident (All-risks) insurance. This policy will specify the amount deductible in each instance of loss.
a) Intentional damage or damage due to gross negligence on the part of the driver.
b) Damage resulting from the driver being under influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in safe manner.
c) Damage due to race or test driving.
d) Damage due to war, revolution, civil unrest, riots.
e) Damage done by animals
f) Holes burned into seats, carpets or mats.
g) Damage affecting only wheels, tires, suspension, batteries, glass (other than windows), radios, or loss by theft of parts of the vehicle and damage resulting from this.
h) Damage caused by driving on rough roads to the vehicle’s transmission, drive, other parts that are in or attached to the chassis; damage to the chassis resulting from the scraping bottom on rough roads as a result of ridges being left by the road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving.
i) Damages resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, crossing of rivers or streams, beaches, places only accessible at low tide, or other trackless areas. However compensation will be paid for damage if the driver is forced to leave the road, for example, due to road repairs.
j) Damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
k) If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
l) In other instances, reference is made to the general conditions for accident/all-risks insurance.

Insurance packages:
-Basic insurance includes Collision Damage Waivers (self risk € 2000.-). This is included in base rental rates.
-Medium insurance includes Collision Damage Waivers & Super Collision Damage Waivers (self risk € 500.-). This is € 10.- per day
-Premium insurance includes Collision Damage Waivers, Super Collision Damage Waivers & self risk guarantee (self risk € 0.-). This is € 12.50 per day
In case of an accident or a damage, the client has to pay the € 500 on the spot and get the money back from another insurance company


THE BELOW INSURANCE IS VALID FOR TRAVEL IN 2011


Insurance:

The lease sum/rental fee includes mandatory vehicle insurance, including liability insurance.
Third‐party liability insurance will consist of the amount stipulated by Icelandic law at any given time.
The lessee must purchase a separate accident (CDW) insurance with a 2000€ self‐risk.
This CDW/SCDW insurance does not cover:
a) intentional damage or damage due to gross negligence on the part of the driver,
b) damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner,
c) damage due to race or test driving,
d) damage due to war, revolution, civil unrest, riots,
e) damage done by animals,
f) holes burned into seats, carpets, or mats,
g) damage affecting only wheels, tires, suspension, batteries, glass, radios, or loss by theft of parts of the vehicle and damage resulting from this,
h) damage caused by driving on rough roads to the vehicle's transmission, drive, other parts that are in or attached to the chassis; damage to the chassis resulting from the vehicle scraping bottom on rough roads as a result of ridges being left by road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving,
i) damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. However, compensation will be paid for damage if the driver is
forced to leave the road, for example, due to road repairs.
j) Damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
k) If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
l) Motor Home interior such as damages to: tables, doors, bench, chairs, closets, toilets, heating systems, water pipes, door handles, locks, keys, cushions, pads, camping kits, hinges, joints, electrical devices, mattresses, beds etc.
m) In other instances, reference is made to the general conditions for accident insurance.

Insurance packages 

Basic: No insurances included (100% self risk)
Medium: CDW insurance for € 20.‐ per day (self risk € 2000.‐) 
Premium:  CDW & Super CDW for € 30.‐ per day (self risk € 500.‐)