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camper iceland - worldwide motorhome and rv travel companies

camper iceland - motorhome and rv travel worldwide

Camper Iceland

We are the largest RV, motor home and camper rental in Iceland with over 60 vehicles. We have multilingual staff standing by ready to cater to travelers from round the world.

We have a range of vehicles for the budget traveler to the luxurious and comfortable Fiat Ducato’s...

If you prefer to travel in the Icelandic highland, a 4x4 camper is essential. Our hard side 4x4 campers are designed for 4 people but we recommend 3, in addition to our beautiful hard side 4x4 camper we offer a luxury version.

The luxury version is powered by the 6.0L cummings diesel engine, giving you a better mileage and more comfort.

We look forward to welcoming you to one of the most beautiful places in the world.
 



Camper Iceland Rental Terms

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

General Terms and Conditions
Vehicle Type
The cars listed are examples only. Reservations are to be booked by car group only. If the car confirmed is not available at the time of rental, Camper Iceland will provide a similar or superior vehicle at no extra cost. Downgrading the customer to smaller vehicle would entitle him to a refund down to the price of the lower class.

Credit Card Required
No rentals can take place without the main driver having a major credit card present. The card must be valid until at least one month after the vehicle return is scheduled. Pre paid cards will not be accepted.

Rental Extension
Should a renter wish to extend the rental, it is recommended that such a request is made at our location as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to our location before the extended rental period starts.

Vehicle Delivery
Camper Iceland undertakes it’s utmost to provide the vehicle at the agreed time and to ensure that it meets the requirements made upon it. However, Camper Iceland cannot provide any compensation if the car delivery is late according to reservation. All rentals are on a daily basis and the renter will be compensated by late return instead.

Upgrades
Customer requesting upgrades will be charged the difference between the rate of the car group reserved and the rate of the car group requested.

Our "Winter Rental Conditions", 1st October til end of April rentals:
Due weather and road conditions Camper Iceland rents the following vehicles:
- Freedom Camper
- all 4x4 Campers
- Motor Home 4
- Due the temperatures the water in the fresh and waist water tank freezes (pipes and tank) and the customers cannot use the fresh and waist water tank. Camper Iceland offers portable fresh water tanks. (The shower doesn't work).
- Winter tires 119€/rental are mandatory.

Driver’s License
1. The driver must present a valid driver’s license held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s license is not in the Roman script. Please bear in mind that some of our vehicles require a higher drivers permission the B (EU).
2. The customer is responsible for the validity and type of drivers license. The Icelandic law is similar to the EU regulations in terms of drivers licenses.

Age Restrictions – Minimum Age
Our age restriction is 20 – 75 years. Camper Iceland requires a one year old and valid driver’s license.

Methods of Payment and Deposit
1. No rentals can take place without the main driver having a major credit card present issued in his name. Acceptable credit cards are: MasterCard, Visa, American Express, Discover JCB and Diners Club. Prepaid credit cards are not acceptable! An authorization from the credit card will be taken at the start of all rentals as a deposit even if the cost of the rental is covered by a voucher. This deposit may be used to cover the insurance excess and any extra charges such as petrol and traffic tickets.
2. Cash payment is not accepted at any time. Camper Iceland will not rent cars without a credit card from the main driver or if the outstanding amount of the rental itself is outstanding.

Driving Restrictions
1. Further area restrictions are at any time and expressly reserved.
2. In addition to all advisory by the Icelandic Road Administration all vehicles except the 4×4 models are not allowed to be driven on roads marked F on official maps as well as Kjölur (Road 35), 939 (Öxi), 520 (Dragafell), Kaldidalur (Road 550) and all non official roads. Should these restrictions be ignored, all insurances (Third Party Liability, CDW, etc.), shall be deemed, invalid. The driver will be held fully responsible in case of accidents or collision, including the cost of repair of the damaged vehicle and the cost of towing. In the event of violation of these provisions – even if no damage occurs – Camper Iceland will impose a fine. This does not affect the liability of the renter to pay for damages. Should a car be spotted on a road on which it is not allowed, a fine will be imposed by us – even if no damage occurred. The fine currently amounts to 1000 €. This fine does not affect the liability of the renter to pay for damages.

Motor Homes & Camper Particularities
1. Streets and Weather

The streets in Iceland can vary from one day to the next. The Icelandic Road Administration (also available online: vegagerdin.is) gives a detailed report on the current situation. At the same time the weather in Iceland can change rapidly especially during the winter month. Camper Iceland therefore strongly recommends checking the status of these homepages.
2. Camper & Motor Home quality
Camper Iceland has its vehicles built by third party companies. Camper Iceland uses reliable and good products to ensure customer satisfaction. Our customers have very different opinions about the manufacturer. It is very important for us to get informations about these products in order to improve the quality. Camper Iceland is known for the best service possible in the market. Help us keeping it that way.
3. Rain & Dust
Our vehicles are not 100% rain, dust, ash and sand proof. Motor Homes and Campers are never built to be airtight (breathing holes for electrical and gas equipment). Driving in dusty conditions could cause the vehicle to fill or leave traces of sand, dust or ash. Due to heavy wind and rainy conditions the vehicle could at some point get wet inside whether it is from condensation or effectively from rain.

Camper Iceland strongly recommends all customers to use the heating system and always leave a window open in the night to allow humidity to escape the vehicle.

Due to heavy dust, ash and sand (especially on gravel roads) locks can fill up with it and get clocked. Camper Iceland recommends just locking doors that actually allow access to the vehicle.

Fuel Price
All cars are rented with a full tank. If the car is not returned with a full tank Camper Iceland will charge a full tank for compensation. Prepaid fuel options are available at selected rental stations.

Services and Extras
 

Child Seats & Boosters
Camper Iceland has several child seats and child boosters on the spot. Please book all extras in advance to insure availability.

Additional Driver
All reservations must be under the lead driver’s name. The lead driver must be present at the time of rental and must be the main credit card holder.
Additional drivers can be registered for an additional fee. All drivers must be registered on the rental agreement at the time of rental for them to be insured.
Unregistered drivers are fully responsible for all damages while they are driving and all insurance is not applicable.

Luggage Storage
Our customers can leave their baggage at our rental station. This option is free of charge and has been popular for many years. After unpacking your luggage just ask someone at the reception to take care of it for you. Please do not leave any valuable assets in the luggage. Camper Iceland does not take any responsibility of this service.

GPS Tracking
The vehicle can be equipped with a GPS security devise. The GPS tracking unit is a device that uses the GPS to determine the precise location of a vehicle and to record the position. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.

Environmental Fee
An environmental surcharge of 6 € applies to all rentals.

Gas Bottles (LP)
All our vehicles will be equipped with a minimum of one full 9kg gas bottle, depending on the vehicle type. If the vehicle is not returned with a full gas bottle the renter will be charged for it.

Pick Up and Drop Off
Pick up and Drop Offs are at our rental station in Keflavík approx. 5 minutes from the Airport. Camper Iceland & Nordic Guest House, Vesturbraut 10a, 230 Keflavík.
Opening hours pick up: 09.00 – 17.00
Opening hours drop off: 09.00 – 16.00*
24/7 is possible – outside the opening hours, a after hour fee would apply.
*In case of a damage please check the emergency informations (at pick up).

Vacation Start
Camper Iceland wants to ensure that you leave as a happy customer. Very often our customers have special needs (extra covers, blankets, camping stuff, etc.) that are only available at the rental station in Keflavik. Please check your vehicle and it’s equipment before leaving the rental station in case something is missing or you need anything else.

Transfer / Shuttle / Tours
Camper Iceland offers several types of transfer/shuttle service. You can choose between the “Airport Meeting Point” pick up, Airport VIP pick up or a shuttle to/from Reykjavík.

Opening Hours
Camper Iceland offers service all days (incl. holidays) during the business hours. Pick up possible from 09:00 – 17:00. Drop off possible from 09:00 – 16:00.  Outside these hours an after hour fee applies.

Returning the Vehicle
1. Normal Drop Off

In most cases the vehicle is returned at our station at the same place it was picked up. Please ask for a free map when picking up the vehicle. The drop off takes  20-60 minutes. In case of any issues it may take longer.

2. Damaged vehicle or Issues with the vehicle
In case of damages or breakdowns the customer should inform our Tech Team (se above) at least 24h in advance to schedule a drop off. A member of the Tech Team will welcome you at our Garage. A solution to all issues should be found on spot to avoid long lasting communications through mail or phone.

3. Before the Drop Off
Make sure to clean the vehicle at the local gas station, empty the waste tanks at the appointed place and fill it up with gasoline /diesel. If you have stored your baggage at our station make sure to pick it up during office hours.

4. End Cleaning
For your convenience Camper Iceland offers an end cleaning for a surcharge. In case you forgot to empty the septic tank (toilet) Camper Iceland offers a cleaning service for a surcharge.

Cleaning 
€ 160.00 toilet cleaning will be charged if customer does not empty it.
€ 150.00 end cleaning will be charged If customer does not clean it.

Seasons
The season is defined by the exact date (not by the first or last rental date).

Cancellations
1. Camper Iceland should be advised of any cancellation of a booking as soon as possible. Camper Iceland charges the below stated fee for cancellations.
2. Camper Iceland can not be held responsible for any customer delay. Flight delays, other transportation delays, sickness or other reasons for either picking a vehicle up or dropping it off too late. Camper Iceland strongly recommends all customers to buy a local travel insurance.
3. The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
63 days prior to rental date and more 50%
62 – 29 days prior to rental date 75%
28 – 0 days prior to rental date or no show 100%
Modification fee: 5€50 (free within 48 hours)
Name change: €90


Payment terms
All bookings are based on pre payment. Full payment shall be received 63 days prior to arrival of the client and based on contract. 1933 reserves the right to otherwise cancel bookings without notice and according to the cancellation policy.

Availability
Camper Iceland reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Camper Iceland does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland liability is limited to the return of all payments made.


Accidents, Damages and Emergencies

Damage, Theft and Accidents
In the event of a car breakdown, theft or accident the emergency number (on rental agreement and key chain) must be contacted immediately. In the event of an accident, the police must be called to the scene so that a correct and official police report can be made. If damages occur to the vehicle while it is stationary and the driver is absent (e.g. car is parked), the driver must go to the nearest police station to report the damage. The same procedure applies should the vehicle be stolen.

Car Breakdown and renters responsibility
1. In the event that the vehicle malfunctions owing to wear or other reasons for which the renter is not responsible, Camper Iceland will supply him with another vehicle as soon as possible or ensure that a repair is to be completed as soon as possible at a location specified by Camper Iceland. The above does not affect the payment of the rent or any other charges payable by the renter hereunder. Camper Iceland pays no compensation in cases such as provided herein, neither for accommodation nor other things.
2. Malfunctioning gas heating, refrigerator, gas stoves, ovens (incl. microwave) and other motor home or camper equipment is not considered a breakdown. Such malfunctions must be repaired at Camper Iceland’s rental station (free of charge) or by a professional at your own risk and charge. Please check all equipment before leaving rental station.

Cost of Damage and Replacement Vehicle
1. Damages are generally payable at the end of the rental. However, is a vehicle so badly damaged that it will have to be replaced somewhere outside our station, Camper Iceland asks for settlement of the damage before a replacement car will be provided. The renter is responsible to inform Camper Iceland about any damages that have occurred to the vehicle. Camper Iceland may debit the renter’s bank or credit card for the rental charge and other costs payable by the renter, such as payments in respect of damage to the vehicle while in the possession of the renter. The time and terms of payment shall be the sole discretion of Camper Iceland. This right shall remain unaffected for 6 months following the return of the vehicle to the Camper Iceland. The cost of damage is determined by a price list available at all Camper Iceland locations. In the case of major damages not covered by insurance, e.g. water damage, the cost will be estimated at an authorized garage.
2. Spare parts are very expensive in Iceland due to import taxes, margins and the VAT of 24% (Subject to governmental law). Camper Iceland will charge all damages according to the price list provided or appointment by our business partners. Unfortunately Camper Iceland cannot accept parts.

Car Replacement and renters responsibility
1. Replacing a damaged car is subject to availability. Sometimes replacing the damaged vehicle with the same type is not possible. Such action by Camper Iceland does not constitute a breach of the contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland has no liability for refund any cost inferred by the renter.
2. If the customer wrecks or damages a vehicle the repair could take several days. In this case the customer can rent a new vehicle at his own expense. Camper Iceland will not replace a wrecked or damaged car at it’s expense. A replacement vehicle will not be provided before the damage of the last provided vehicle has been settled.

Transport of a Damaged Car
Transporting a damaged car costs 3 €/km for the renter. There is always a minimum cost of 450 €/incident which the renter must cover.

Tires
Tires are always the renter’s liability. If tires go flat the renter is responsible for replacing the tire with same pattern and size at the nearest tire garage. On 2WD models a minimum of 2 tires must be replaces (l/r) and on 4WD models all 4 tires must be replaced. Otherwise the drivetrain could be damaged. In any case Camper Iceland must be contacted.

Vehicle Condition Report (VCR)
With every rental the customer receives a Vehicle Condition Report on which all damages are marked. The customer is asked to sign the VCR and is handed a copy of the report. He has then the opportunity to check the car and ask for amendments in case of any discrepancies to the VCR. A copy of the VCR is in the car and another copy is attached to the rental agreement. This prevents that the customer gets charged for damages he is not responsible for.

Camper Iceland Tech Team
Camper Iceland Tech Team is responsible for our fleet. The Camper Iceland Garage has professional mechanics that assist you should run into trouble during the trip. In case that a vehicle gets damaged please contact our Tech Team to inform about the accident. At the same time drop off time (meeting) must be scheduled. At least 24h notice should be given by email or by phone (ask for Tech Team). Detailed information at pick up.


Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver
1. CDW

Camper Iceland includes a basic CDW in the rental rate of all vehicle types. The self risk of the included CDW is 2800 € per incident.

2. Third Party CDW / Insurances
Camper Iceland does not recognize, advise or sell any third party insurance. We strongly recommend that you fully understands the terms and conditions of any cover provided by such a third party provider before declining any of our services.

3. CDW Details
The CDW covers only the specific vehicle of Camper Iceland that you have rented but not other vehicles or buildings that our vehicle may have damaged dring the rental period. Damages caused to other vehicles, buildings or any other thing are subject to a 250€ fee per incident but do not exclude any further cost.

The CDW does NOT cover:
1. Intentional damage or damage owing to gross negligence by the driver;
2. Damages to the interior of the vehicle, including its equipment;
3. Damage resulting due to neglect of the traffic law f.e the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
4. Damage owing to racing or test driving; damage owing to war, revolution, civil unrest or rioting; damage inflicted by animals; holes burned into seats, carpets or mats; damage affecting only wheels, tires, suspension, batteries, glass and plexi glass.
5. Windscreens (only CDW Super), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
6. Damage caused by driving on rough road, such as damage to the Camper (4×4 models), it’s installation (chains), the vehicle’sTransmission, drive, steering equipment, breaks or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
7. Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
8. Damage to 2WD vehicles that occur during driving on roads marked F on official maps;
9. Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
10. Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea;
11. If the vehicle is driven with a unsuitable or invalid drivers license.

Self Risk

  BASIC PLUS PREMIUM SUPER
Liability 30'000 30'000 30'000 30'000
KASKO X X X X
Interior   X X X
Sand & Ash     X X
Windshield     60'000 30'000
Gravel Protect   X X X

X = SELF RISK 2800 EUR

Liability
F.e. If you hit another car by accident within the conditions of the rental agreement. The self risk of such an accident will be 200 € per incident. If you get hit by another car and it’s not your fault (determined by the insurance company) you will not have to pay any self risk. The other vehicles insurance would in such a case cover your vehicle.
KASKO
If you damage the vehicle or hit another car damaging the own vehicle as well the KASKO can lower the self risk tremendously. If this option is not chosen you will have to pay up to the full value of the vehicle.
Interior
If the interior of the vehicle get’s damaged f.e. tables, doors, handles, stoves, radio etc.
Sand and ash
It covers damages caused by sand (f.e. sand storms) and ash.
Windshield
A common damage in Iceland is a broken windshield. A damaged windshield can cost 1200 EUR. By choosing the right CDW you can lower the self risk. Gravel Protection
Also a common damage is a small crack in the paint caused by gravel (small stones).

ALL DAMAGES ARE HANDLED PER INCIDENT, RATE APPLIES PER INCIDENT
EUR RATES APPLY, ISK RATES ARE FOR ON SPOT SALES ONLY



Rental Agreement Details:

Obligations of the Lessee:
1)The lessee agrees to the provisions of this lease agreement, has received a copy of it, read it and understood it. The vehicle is equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle, person, or other asset to which it is attached and to record the position of the asset at regular intervals. The recorded location data will be transmitted to a central location data base, using a cellular (GPRS) modem embedded in the unit. This allows the asset's location to be displayed against a map backdrop either in real time or when analyzing the track later, using customized software, and for the speed of the vehicle to be determined. Disconnecting or covering the device will automatically notify the lessor and void all insurance and/or CDW/SCDW. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.
2) The lessee will return the automobile
a) and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use,
b) on the date specified by this lease, unless otherwise agreed later,
c) to the lessor's premises, unless otherwise agreed,
d) in a clean condition both outside and inside,
e) with all his personal items removed the camping equipment returned in its case,
f) with a clean toilet and released waste,
g) with a full gasoline / diesel tank.
3) If the lessee does not return the automobile at the time agreed upon in this lease, or does not declare his intention to extend the lease, the lessor or the police are authorized to repossess the vehicle without further notice and at the lessee's cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to 24 hours rental under the terms of this lease.
4) The vehicle shall be handled and driven carefully. Only those named as drivers on this agreement are authorized to drive the automobile. The lessee is responsible that his driver’s license is valid and that he has the appropriate rights/code/class to drive the vehicle. The lessee is liable for damage resulting from use of the automobile for which no compensation will be paid by the vehicle's insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a) off road driving, such as on tracks and rough trails, beaches, etc.
b) driving across rivers or any kind of water course,
c) intentional acts or gross negligence,
d) use of intoxicants by the driver,
e) vehicle use that contravenes Icelandic law and/or the provisions of this lease.
f) driving on roads marked F on official maps as well as 35 (Kjölur), 550 (Kaldidalur), 939 (Öxi), 520 (Dragafell) and as well all back roads, except for 4WD (four wheel drive) vehicles which the lessor agrees are suitable for driving on such roads,
g) driving in snowdrifts and ice.
h) neglecting the rules will void the insurance (CDW and SCDW) and can affect the general liability insurance,
i) Driving in windy conditions (over 20m/sek)
5) In the event of a collision or accident, the lessee shall immediately notify the appropriate police authorities as well as the lessor of the incident, and the lessee may not leave the scene before the police have arrived.
6) The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The lessee shall notify the lessor as soon as possible if the odometer is out of order or stops functioning during the term of the lease. Odometers in miles will be calculated to km on return (1 mile = 1.6 km)
7) The lessor is not responsible for the disappearance of or damage to property that the lessee or any other party leaves in or transports with the vehicle.
8) The lessee agrees to pay the lessor, upon request: a) a deposit amounting to the estimated cost of hiring the car, b) any and all expenses incurred by the lessor if he has to bring the vehicle back to his premises, in the event that it has been left somewhere without supervision, without regard to the condition of the vehicle, the roads, or the weather.
9) The lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the lessor.
10) The lessee is liable for all parking meter charges and fines for breaking traffic laws. Fines will be charged to the given credit card without notice.
11) The lessee is not authorized to use the vehicle to transport passengers for payment, loan it to others, or sublease it.
12) Maintenance and breakdown responsibility:
The lessee is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. The lessee may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the lessee , the lessor’s responsibility to the lessee is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and heating malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Camper Iceland Rental Terms for travel between 01-Nov-2017 and 30-Oct-2018

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.

(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

General Terms and Conditions
Vehicle Type
The cars listed are examples only. Reservations are to be booked by car group only. If the car confirmed is not available at the time of rental, Camper Iceland will provide a similar or superior vehicle at no extra cost. Downgrading the customer to smaller vehicle would entitle him to a refund down to the price of the lower class.

Credit Card Required
No rentals can take place without the main driver having a major credit card present. The card must be valid until at least one month after the vehicle return is scheduled. Pre paid cards will not be accepted.

Rental Extension
Should a renter wish to extend the rental, it is recommended that such a request is made at our location as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to our location before the extended rental period starts.

Vehicle Delivery
Camper Iceland undertakes it’s utmost to provide the vehicle at the agreed time and to ensure that it meets the requirements made upon it. However, Camper Iceland cannot provide any compensation if the car delivery is late according to reservation. All rentals are on a daily basis and the renter will be compensated by late return instead.

Upgrades
Customer requesting upgrades will be charged the difference between the rate of the car group reserved and the rate of the car group requested.

Our "Winter Rental Conditions", 1st October til end of April rentals:
Due weather and road conditions Camper Iceland rents the following vehicles:
- Freedom Camper
- all 4x4 Campers
- Motor Home 4
- Due the temperatures the water in the fresh and waist water tank freezes (pipes and tank) and the customers cannot use the fresh and waist water tank. Camper Iceland offers portable fresh water tanks. (The shower doesn't work).
- Winter tires 119€/rental are mandatory.

Driver’s License
1. The driver must present a valid driver’s license held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s license is not in the Roman script. Please bear in mind that some of our vehicles require a higher drivers permission the B (EU).
2. The customer is responsible for the validity and type of drivers license. The Icelandic law is similar to the EU regulations in terms of drivers licenses.

Age Restrictions – Minimum Age
Our age restriction is 20 – 75 years. Camper Iceland requires a one year old and valid driver’s license.

Methods of Payment and Deposit
1. No rentals can take place without the main driver having a major credit card present issued in his name. Acceptable credit cards are: MasterCard, Visa, American Express, Discover JCB and Diners Club. Prepaid credit cards are not acceptable! An authorization from the credit card will be taken at the start of all rentals as a deposit even if the cost of the rental is covered by a voucher. This deposit may be used to cover the insurance excess and any extra charges such as petrol and traffic tickets.
2. Cash payment is not accepted at any time. Camper Iceland will not rent cars without a credit card from the main driver or if the outstanding amount of the rental itself is outstanding.

Driving Restrictions
1. Further area restrictions are at any time and expressly reserved.
2. In addition to all advisory by the Icelandic Road Administration all vehicles except the 4×4 models are not allowed to be driven on roads marked F on official maps as well as Kjölur (Road 35), 939 (Öxi), 520 (Dragafell), Kaldidalur (Road 550) and all non official roads. Should these restrictions be ignored, all insurances (Third Party Liability, CDW, etc.), shall be deemed, invalid. The driver will be held fully responsible in case of accidents or collision, including the cost of repair of the damaged vehicle and the cost of towing. In the event of violation of these provisions – even if no damage occurs – Camper Iceland will impose a fine. This does not affect the liability of the renter to pay for damages. Should a car be spotted on a road on which it is not allowed, a fine will be imposed by us – even if no damage occurred. The fine currently amounts to 1000 €. This fine does not affect the liability of the renter to pay for damages.

Motor Homes & Camper Particularities
1. Streets and Weather

The streets in Iceland can vary from one day to the next. The Icelandic Road Administration (also available online: vegagerdin.is) gives a detailed report on the current situation. At the same time the weather in Iceland can change rapidly especially during the winter month. Camper Iceland therefore strongly recommends checking the status of these homepages.
2. Camper & Motor Home quality
Camper Iceland has its vehicles built by third party companies. Camper Iceland uses reliable and good products to ensure customer satisfaction. Our customers have very different opinions about the manufacturer. It is very important for us to get informations about these products in order to improve the quality. Camper Iceland is known for the best service possible in the market. Help us keeping it that way.
3. Rain & Dust
Our vehicles are not 100% rain, dust, ash and sand proof. Motor Homes and Campers are never built to be airtight (breathing holes for electrical and gas equipment). Driving in dusty conditions could cause the vehicle to fill or leave traces of sand, dust or ash. Due to heavy wind and rainy conditions the vehicle could at some point get wet inside whether it is from condensation or effectively from rain.

Camper Iceland strongly recommends all customers to use the heating system and always leave a window open in the night to allow humidity to escape the vehicle.

Due to heavy dust, ash and sand (especially on gravel roads) locks can fill up with it and get clocked. Camper Iceland recommends just locking doors that actually allow access to the vehicle.

Fuel Price
All cars are rented with a full tank. If the car is not returned with a full tank Camper Iceland will charge a full tank for compensation. Prepaid fuel options are available at selected rental stations.

Services and Extras
 

Child Seats & Boosters
Camper Iceland has several child seats and child boosters on the spot. Please book all extras in advance to insure availability.

Additional Driver
All reservations must be under the lead driver’s name. The lead driver must be present at the time of rental and must be the main credit card holder.
Additional drivers can be registered for an additional fee. All drivers must be registered on the rental agreement at the time of rental for them to be insured.
Unregistered drivers are fully responsible for all damages while they are driving and all insurance is not applicable.

Luggage Storage
Our customers can leave their baggage at our rental station. This option is free of charge and has been popular for many years. After unpacking your luggage just ask someone at the reception to take care of it for you. Please do not leave any valuable assets in the luggage. Camper Iceland does not take any responsibility of this service.

GPS Tracking
The vehicle can be equipped with a GPS security devise. The GPS tracking unit is a device that uses the GPS to determine the precise location of a vehicle and to record the position. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.

Environmental Fee
An environmental surcharge of 6 € applies to all rentals.

Gas Bottles (LP)
All our vehicles will be equipped with a minimum of one full 9kg gas bottle, depending on the vehicle type. If the vehicle is not returned with a full gas bottle the renter will be charged for it.

Pick Up and Drop Off
Pick up and Drop Offs are at our rental station in Keflavík approx. 5 minutes from the Airport. Camper Iceland & Nordic Guest House, Vesturbraut 10a, 230 Keflavík.
Opening hours pick up: 09.00 – 17.00
Opening hours drop off: 09.00 – 16.00*
24/7 is possible – outside the opening hours, a after hour fee would apply.
*In case of a damage please check the emergency informations (at pick up).

Vacation Start
Camper Iceland wants to ensure that you leave as a happy customer. Very often our customers have special needs (extra covers, blankets, camping stuff, etc.) that are only available at the rental station in Keflavik. Please check your vehicle and it’s equipment before leaving the rental station in case something is missing or you need anything else.

Transfer / Shuttle / Tours
Camper Iceland offers several types of transfer/shuttle service. You can choose between the “Airport Meeting Point” pick up, Airport VIP pick up or a shuttle to/from Reykjavík.

Opening Hours
Camper Iceland offers service all days (incl. holidays) during the business hours. Pick up possible from 09:00 – 17:00. Drop off possible from 09:00 – 16:00.  Outside these hours an after hour fee applies.

Returning the Vehicle
1. Normal Drop Off

In most cases the vehicle is returned at our station at the same place it was picked up. Please ask for a free map when picking up the vehicle. The drop off takes  20-60 minutes. In case of any issues it may take longer.

2. Damaged vehicle or Issues with the vehicle
In case of damages or breakdowns the customer should inform our Tech Team (se above) at least 24h in advance to schedule a drop off. A member of the Tech Team will welcome you at our Garage. A solution to all issues should be found on spot to avoid long lasting communications through mail or phone.

3. Before the Drop Off
Make sure to clean the vehicle at the local gas station, empty the waste tanks at the appointed place and fill it up with gasoline /diesel. If you have stored your baggage at our station make sure to pick it up during office hours.

4. End Cleaning
For your convenience Camper Iceland offers an end cleaning for a surcharge. In case you forgot to empty the septic tank (toilet) Camper Iceland offers a cleaning service for a surcharge.

Cleaning 
€ 229.00 toilet cleaning will be charged if customer does not empty it.
€ 214.00 end cleaning will be charged If customer does not clean it.

Seasons
The season is defined by the exact date (not by the first or last rental date).

Cancellations
1. Camper Iceland should be advised of any cancellation of a booking as soon as possible. Camper Iceland charges the below stated fee for cancellations.
2. Camper Iceland can not be held responsible for any customer delay. Flight delays, other transportation delays, sickness or other reasons for either picking a vehicle up or dropping it off too late. Camper Iceland strongly recommends all customers to buy a local travel insurance.
3. The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation 53 days before rental or more: min. 200 EUR 20%
Cancellation 52 – 19 days before rental: 50%
Cancellation less than 18 days before rental or no show: 100%
Modification fee: €50 (free within 5 working days)
Name change: €90


Payment terms
All bookings are based on pre payment. Full payment shall be received 63 days prior to arrival of the client and based on contract. 1933 reserves the right to otherwise cancel bookings without notice and according to the cancellation policy.

Availability
Camper Iceland reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Camper Iceland does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland liability is limited to the return of all payments made.


Accidents, Damages and Emergencies

Damage, Theft and Accidents
In the event of a car breakdown, theft or accident the emergency number (on rental agreement and key chain) must be contacted immediately. In the event of an accident, the police must be called to the scene so that a correct and official police report can be made. If damages occur to the vehicle while it is stationary and the driver is absent (e.g. car is parked), the driver must go to the nearest police station to report the damage. The same procedure applies should the vehicle be stolen.

Car Breakdown and renters responsibility
1. In the event that the vehicle malfunctions owing to wear or other reasons for which the renter is not responsible, Camper Iceland will supply him with another vehicle as soon as possible or ensure that a repair is to be completed as soon as possible at a location specified by Camper Iceland. The above does not affect the payment of the rent or any other charges payable by the renter hereunder. Camper Iceland pays no compensation in cases such as provided herein, neither for accommodation nor other things.
2. Malfunctioning gas heating, refrigerator, gas stoves, ovens (incl. microwave) and other motor home or camper equipment is not considered a breakdown. Such malfunctions must be repaired at Camper Iceland’s rental station (free of charge) or by a professional at your own risk and charge. Please check all equipment before leaving rental station.

Cost of Damage and Replacement Vehicle
1. Damages are generally payable at the end of the rental. However, is a vehicle so badly damaged that it will have to be replaced somewhere outside our station, Camper Iceland asks for settlement of the damage before a replacement car will be provided. The renter is responsible to inform Camper Iceland about any damages that have occurred to the vehicle. Camper Iceland may debit the renter’s bank or credit card for the rental charge and other costs payable by the renter, such as payments in respect of damage to the vehicle while in the possession of the renter. The time and terms of payment shall be the sole discretion of Camper Iceland. This right shall remain unaffected for 6 months following the return of the vehicle to the Camper Iceland. The cost of damage is determined by a price list available at all Camper Iceland locations. In the case of major damages not covered by insurance, e.g. water damage, the cost will be estimated at an authorized garage.
2. Spare parts are very expensive in Iceland due to import taxes, margins and the VAT of 24% (Subject to governmental law). Camper Iceland will charge all damages according to the price list provided or appointment by our business partners. Unfortunately Camper Iceland cannot accept parts.

Car Replacement and renters responsibility
1. Replacing a damaged car is subject to availability. Sometimes replacing the damaged vehicle with the same type is not possible. Such action by Camper Iceland does not constitute a breach of the contract and does not entitle the renter to any refund. If no alternative vehicle is available, Camper Iceland has no liability for refund any cost inferred by the renter.
2. If the customer wrecks or damages a vehicle the repair could take several days. In this case the customer can rent a new vehicle at his own expense. Camper Iceland will not replace a wrecked or damaged car at it’s expense. A replacement vehicle will not be provided before the damage of the last provided vehicle has been settled.

Transport of a Damaged Car
Transporting a damaged car costs 3 €/km for the renter. There is always a minimum cost of 450 €/incident which the renter must cover.

Tires
Tires are always the renter’s liability. If tires go flat the renter is responsible for replacing the tire with same pattern and size at the nearest tire garage. On 2WD models a minimum of 2 tires must be replaces (l/r) and on 4WD models all 4 tires must be replaced. Otherwise the drivetrain could be damaged. In any case Camper Iceland must be contacted.

Vehicle Condition Report (VCR)
With every rental the customer receives a Vehicle Condition Report on which all damages are marked. The customer is asked to sign the VCR and is handed a copy of the report. He has then the opportunity to check the car and ask for amendments in case of any discrepancies to the VCR. A copy of the VCR is in the car and another copy is attached to the rental agreement. This prevents that the customer gets charged for damages he is not responsible for.

Camper Iceland Tech Team
Camper Iceland Tech Team is responsible for our fleet. The Camper Iceland Garage has professional mechanics that assist you should run into trouble during the trip. In case that a vehicle gets damaged please contact our Tech Team to inform about the accident. At the same time drop off time (meeting) must be scheduled. At least 24h notice should be given by email or by phone (ask for Tech Team). Detailed information at pick up.


Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver
1. CDW

Camper Iceland includes a basic CDW in the rental rate of all vehicle types. The self risk of the included CDW is 2800 € per incident.

2. Third Party CDW / Insurances
Camper Iceland does not recognize, advise or sell any third party insurance. We strongly recommend that you fully understands the terms and conditions of any cover provided by such a third party provider before declining any of our services.

3. CDW Details
The CDW covers only the specific vehicle of Camper Iceland that you have rented but not other vehicles or buildings that our vehicle may have damaged dring the rental period. Damages caused to other vehicles, buildings or any other thing are subject to a 250€ fee per incident but do not exclude any further cost.

The CDW does NOT cover:
1. Intentional damage or damage owing to gross negligence by the driver;
2. Damages to the interior of the vehicle, including its equipment;
3. Damage resulting due to neglect of the traffic law f.e the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
4. Damage owing to racing or test driving; damage owing to war, revolution, civil unrest or rioting; damage inflicted by animals; holes burned into seats, carpets or mats; damage affecting only wheels, tires, suspension, batteries, glass and plexi glass.
5. Windscreens (only CDW Super), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
6. Damage caused by driving on rough road, such as damage to the Camper (4×4 models), it’s installation (chains), the vehicle’sTransmission, drive, steering equipment, breaks or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
7. Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
8. Damage to 2WD vehicles that occur during driving on roads marked F on official maps;
9. Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
10. Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea;
11. If the vehicle is driven with a unsuitable or invalid drivers license.

Self Risk

  BASIC PLUS PREMIUM SUPER
Liability 30'000 30'000 30'000 30'000
KASKO X X X X
Interior   X X X
Sand & Ash     X X
Windshield     60'000 30'000
Gravel Protect   X X X

X = SELF RISK 2800 EUR

Liability
F.e. If you hit another car by accident within the conditions of the rental agreement. The self risk of such an accident will be 200 € per incident. If you get hit by another car and it’s not your fault (determined by the insurance company) you will not have to pay any self risk. The other vehicles insurance would in such a case cover your vehicle.
KASKO
If you damage the vehicle or hit another car damaging the own vehicle as well the KASKO can lower the self risk tremendously. If this option is not chosen you will have to pay up to the full value of the vehicle.
Interior
If the interior of the vehicle get’s damaged f.e. tables, doors, handles, stoves, radio etc.
Sand and ash
It covers damages caused by sand (f.e. sand storms) and ash.
Windshield
A common damage in Iceland is a broken windshield. A damaged windshield can cost 1200 EUR. By choosing the right CDW you can lower the self risk. Gravel Protection
Also a common damage is a small crack in the paint caused by gravel (small stones).

ALL DAMAGES ARE HANDLED PER INCIDENT, RATE APPLIES PER INCIDENT
EUR RATES APPLY, ISK RATES ARE FOR ON SPOT SALES ONLY



Rental Agreement Details:

Obligations of the Lessee:
1)The lessee agrees to the provisions of this lease agreement, has received a copy of it, read it and understood it. The vehicle is equipped with a GPS security devise. The GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle, person, or other asset to which it is attached and to record the position of the asset at regular intervals. The recorded location data will be transmitted to a central location data base, using a cellular (GPRS) modem embedded in the unit. This allows the asset's location to be displayed against a map backdrop either in real time or when analyzing the track later, using customized software, and for the speed of the vehicle to be determined. Disconnecting or covering the device will automatically notify the lessor and void all insurance and/or CDW/SCDW. Neglect of the Icelandic traffic law can be reported to local authorities. Controlling the data is part of the check in process. The lessee will be held responsible if the vehicle was driven to fast and/or into areas prohibited by the lessor.
2) The lessee will return the automobile
a) and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use,
b) on the date specified by this lease, unless otherwise agreed later,
c) to the lessor's premises, unless otherwise agreed,
d) in a clean condition both outside and inside,
e) with all his personal items removed the camping equipment returned in its case,
f) with a clean toilet and released waste,
g) with a full gasoline / diesel tank.
3) If the lessee does not return the automobile at the time agreed upon in this lease, or does not declare his intention to extend the lease, the lessor or the police are authorized to repossess the vehicle without further notice and at the lessee's cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to 24 hours rental under the terms of this lease.
4) The vehicle shall be handled and driven carefully. Only those named as drivers on this agreement are authorized to drive the automobile. The lessee is responsible that his driver’s license is valid and that he has the appropriate rights/code/class to drive the vehicle. The lessee is liable for damage resulting from use of the automobile for which no compensation will be paid by the vehicle's insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a) off road driving, such as on tracks and rough trails, beaches, etc.
b) driving across rivers or any kind of water course,
c) intentional acts or gross negligence,
d) use of intoxicants by the driver,
e) vehicle use that contravenes Icelandic law and/or the provisions of this lease.
f) driving on roads marked F on official maps as well as 35 (Kjölur), 550 (Kaldidalur), 939 (Öxi), 520 (Dragafell) and as well all back roads, except for 4WD (four wheel drive) vehicles which the lessor agrees are suitable for driving on such roads,
g) driving in snowdrifts and ice.
h) neglecting the rules will void the insurance (CDW and SCDW) and can affect the general liability insurance,
i) Driving in windy conditions (over 20m/sek)
5) In the event of a collision or accident, the lessee shall immediately notify the appropriate police authorities as well as the lessor of the incident, and the lessee may not leave the scene before the police have arrived.
6) The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The lessee shall notify the lessor as soon as possible if the odometer is out of order or stops functioning during the term of the lease. Odometers in miles will be calculated to km on return (1 mile = 1.6 km)
7) The lessor is not responsible for the disappearance of or damage to property that the lessee or any other party leaves in or transports with the vehicle.
8) The lessee agrees to pay the lessor, upon request: a) a deposit amounting to the estimated cost of hiring the car, b) any and all expenses incurred by the lessor if he has to bring the vehicle back to his premises, in the event that it has been left somewhere without supervision, without regard to the condition of the vehicle, the roads, or the weather.
9) The lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the lessor.
10) The lessee is liable for all parking meter charges and fines for breaking traffic laws. Fines will be charged to the given credit card without notice.
11) The lessee is not authorized to use the vehicle to transport passengers for payment, loan it to others, or sublease it.
12) Maintenance and breakdown responsibility:
The lessee is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. The lessee may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the lessee , the lessor’s responsibility to the lessee is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and heating malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Camper Iceland Insurance

Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver
1. CDW
Camper Iceland includes a basic CDW in the rental rate of all vehicle types. The self risk of the included CDW is 2800 € per incident.

2. Third Party CDW / Insurances
Camper Iceland does not recognize, advise or sell any third party insurance. We strongly recommend that you fully understands the terms and conditions of any cover provided by such a third party provider before declining any of our services.

3. CDW Details
The CDW covers only the specific vehicle of Camper Iceland that you have rented but not other vehicles or buildings that our vehicle may have damaged dring the rental period. Damages caused to other vehicles, buildings or any other thing are subject to a 250€ fee per incident but do not exclude any further cost.

The CDW does NOT cover:
1. Intentional damage or damage owing to gross negligence by the driver;
2. Damages to the interior of the vehicle, including its equipment;
3. Damage resulting due to neglect of the traffic law f.e the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
4. Damage owing to racing or test driving; damage owing to war, revolution, civil unrest or rioting; damage inflicted by animals; holes burned into seats, carpets or mats; damage affecting only wheels, tires, suspension, batteries, glass and plexi glass.
5. Windscreens (only CDW Super), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
6. Damage caused by driving on rough road, such as damage to the Camper (4×4 models), it’s installation (chains), the vehicle’sTransmission, drive, steering equipment, breaks or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
7. Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
8. Damage to 2WD vehicles that occur during driving on roads marked F on official maps;
9. Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
10. Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea;
11. If the vehicle is driven with a unsuitable or invalid drivers license.

Self Risk

  BASIC PLUS PREMIUM SUPER
Liability 30'000 30'000 30'000 30'000
KASKO X X X X
Interior   X X X
Sand & Ash     X X
Windshield     60'000 30'000
Gravel Protect   X X X
X = SELF RISK 2800 EUR

Liability
F.e. If you hit another car by accident within the conditions of the rental agreement. The self risk of such an accident will be 200 € per incident. If you get hit by another car and it’s not your fault (determined by the insurance company) you will not have to pay any self risk. The other vehicles insurance would in such a case cover your vehicle.
KASKO
If you damage the vehicle or hit another car damaging the own vehicle as well the KASKO can lower the self risk tremendously. If this option is not chosen you will have to pay up to the full value of the vehicle.
Interior
If the interior of the vehicle get’s damaged f.e. tables, doors, handles, stoves, radio etc.
Sand and ash
It covers damages caused by sand (f.e. sand storms) and ash.
Windshield
A common damage in Iceland is a broken windshield. A damaged windshield can cost 1200 EUR. By choosing the right CDW you can lower the self risk. Gravel Protection
Also a common damage is a small crack in the paint caused by gravel (small stones).

ALL DAMAGES ARE HANDLED PER INCIDENT, RATE APPLIES PER INCIDENT
EUR RATES APPLY, ISK RATES ARE FOR ON SPOT SALES ONLY
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