casavan motorhome rental turkey - worldwide motorhome and rv travel companies
casavan motorhome rental turkey - motorhome and rv travel worldwide

CASAVAN Motorhome Rental Turkey;
Casavan operates a hire fleet in Turkey. Our depots are situated Antalya and Istanbul.
A CASAVAN holiday is all about fun, adventure, excitement, new experiences, meeting people and spending time with family and friends.
All Casavan customers are supplied with a Complimentary Travel information package when picking up their vehicle. This package includes our Turkey touring map, campground guides, and other helpful information.
Why choose Casavan?
We have a range of motorhomes to choose from. If you would like any more information our friendly staff will be more than happy to help you and offer you personal advice on where to go, what to see and the best routes to travel.
So whether you are planning a family holiday or a romantic weekend getaway you will find a motorhome to suit your needs.
Casavan Motorhome Rental Turkey Rental Terms
ARTICLE 1: GENERAL TERMS
Parties of this rent a car contract, between the lessor of vehicle CASAVAN rent a car Tourism Business Limited Company (after this it is named as CASAVAN) and tenant is
signed in the frame of following conditions.
This contract and its additions form a whole and it is performed and reckoned primarily than other all kinds of advertisement, brochure or verbal declaration and
commitments which can be signed between parties. This contract consists of four pages and single copy.
A- Vehicle which is in CASAVAN possession is given to tenant within the predetermined time limit providing that comply with the terms and conditions which will be explained
widely hereinafter. By signing this contract tenant accepts that corresponding certificates (traffic certificate, maps) and
received as it is indicated in vehicle delivery protocol, and if there is not a contrary negotiation in the predetermined day and date or in the case of Casavan’s early demand in an early date the tenant accepts to give vehicle with all tool, accessory and tires.
Before delivering the vehicle visible existing damages (scar, torn and etc) and all in service equipment in the vehicle ( tape - climate- heater- refrigerator – sunshade – turnaround camera, hydrophore, full petrol tank, empty waste water tank, clean toilet, clean sheet, kitchen equipment, full gas
tube, furnace and etc and all extra demands (bicycle, table, chair, parasol etc)) are determined through signing a written
protocol with tenant. Tenant accepts to hand in the vehicle in delivery conditions. On the contrary tenant accepts Casavan can cut back from the received deposit. When there is sum of money which exceeds the deposit, tenant is responsible for paying this amount.
B- Tenant, in respect of driver, accepts primarily that in the following conditions vehicle will not be used anyhow.
1- By another driver other than stated person(s) in this agreement,
2- By a driver who do nor have a driving license or have an inadequate driving license degree.
3- by drivers who are under the effect of alcohol or all kinds of narcotics, 4- by a driver whose driving license has
cancelled in the last one year or captured by official authorities.
5- by drivers who has false driver name, age, address and driving license information
6- By drivers and passengers who do not use the vehicle and its furnishing according to technical conditions
C- Tenant accepts and guarantees that vehicle will not be used like in following ways.
1- Carrying all kinds of stuff and use in other illegal works which are counted as an offense by customs laws, T.C laws and other laws
2- Without the permission of CASAVAN in the pulling, ushing and carrying by loading another vehicle or mobile or immobile objects
3- In roads which are closed to traffic and inappropriate hrough race, speed determination, validness testing and
motorized sport.
4- In carrying load and stuff outer from baggage and over passenger than determined number by traffic rules (loaded
situation of vehicle including passengers and driver can not pass 3.5 ton)
5- Under any circumstances carrying passenger or goods against payment
6- In carrying any animal without the written agreement of CASAVAN
D- During the arrangement of contract it is necessary that tenant should be over 21 years old and should be less than 75 years old and should show his/her at least one-year TC driving license or international driving license.
E- Tenant is responsible to park the vehicle closed or locked in inner or outer city to provide security.
F- Tenant is responsible to pay the rent until finding and bringing the official documents (certificate and slabs) which are not returned while handing in vehicle to CASAVAN and in case of missing tenant is responsible to pay the amount of costs of renewal of these documents.
G- All kinds of expenses regarding all interferences in terms of confiscation and/or conscription of vehicle by competent
authorities whether there is fault of tenant or not belong to tenant. Rental of these days passing in this process is taken from tenant by CASAVAN.
H- During rent period, tenant have periodical maintenance of vehicle (fattening, renewing oil etc) done and bring the bills which are taken in the name of CASAVAN and CASAVAN will give the expenses. Expenses of repairment and changing replacement part which are caused from natural use, acorroding and ageing belong to CASAVAN. However, damages and losses which appear because of abnormal use and congealment and similar carrying expenses belong to tenant and so CASAVAN can obtain the payment of incapacity to work of vehicle through rent price. Necessary maintenance will be reported to CASAVAN and wit the
approval of CASAVAN maintenance will be done in explained service. If tenant pays the reparation, detailed reparation bills which are arranged in the name of CASAVAN will be paid to tenant.
I- Tenant will make the control of tire pressure, brake, oil, illumination of vehicle daily.
J- Tenant will use the vehicle and its equipment carefully and according to technical conditions.
K- Tenant will empty waste water tank and toilet in suitable places and suitable conditions and he/she will not give harm to vehicle and environment.
L- Following situations are accepted as breach of contract and tenant is responsible from harm to be incurred;
1- Leaving vehicle unlocked or leaving key in vehicle;
2- Capturing car keys because of leaving in an unsafe manner or beyond the control of driver.
3- The entrance of vehicle to water partially or wholly because of negligence.
4- Damages in vehicle tires except natural corroding
5- Not doing anything in case of immediate
prevention when there is not enough fuel, water, oil level or not reporting the known need-to-known fault of vehicle to CASAVAN in time.
6- Except the case of accident, harm in the inner side of vehicle because of careless use.
M- Fuel wage belongs to tenant. If tenant take fuel tank full, he will hand in as full. All kinds of highway, bridge, parking payments and tickets within the lease term belong to
tenant.
N- CASAVAN is not responsible from payments of loss and harm of property which are left in or on vehicle which belongs to tenant or another person.
O- Single day rent is a 24 hours time, weekly or monthly rent time are counted as 7 days or 30 days. Rental period : Minimum 7 days.
P- CASAVAN, without giving any reason and being in the situation of paying condemnation money, can cancel the
contract or avoid to prolong the contract.
Q- Vehicle changing demand of tenant can be done by approval of CASAVAN. CASAVAN can claim extra charge because of vehicle changing.
R- Under any circumstances, tenant, as a result of causing accident and harms in lawsuits which can be opened out of
countenance of CASAVAN, will practice his responsibilities like document supply and witness. If necessary tenant has to give attorneyship in abreast of CASAVAN’s right to indemnity against third parties and has to assign suit and right to recourse.
S- Vehicles can not be taken away abroad without the written approval of CASAVAN.
T- Under any circumstances tenant can not recirculate, assign or pawn the rights which appear because of this contract or vehicle and equipments in it and cannot use these to give harm to CASAVAN.
ARTICLE 2 : AUTHORIZED COURT AND APPLICABLE LAW
In this agreement, disagreement between tenant and CASAVAN, İstanbul courts and debt enforcement offices have a title. Parties accept that ruptures will be solved according to Turkish laws.
ARTICLE 3 : CORRESPONDENCE ADDRESS
Unless tenant reports new address to CASAVAN for all kinds of warning, complaints and etc correspondence regarding future generated disagreements from this contract, tenants accepts and guarantees that the correspondence address
which is written in this contract is true.
ARTICLE 4 : VEHICLE RETURN
A- Tenant has to deliver the car according to delivering car protocol.
B- Tenant guarantees that no one will smoke in the car. Tenant is responsible to deliver the car in a clean way (toilet will be empty) Otherwise, tenant accepts to pay 200 Euro
cleaning payment.
C- If tenant delivers the car before the rental time this does not give him rebating payment right.
D- Delivering the car except determined place is possible with a payment of 1,5 Euro/km. additional payment and with the approval of CASAVAN.
E- Without approval of CASAVAN delivering the car after determined day and time hourly 50 Euro additional payments will be taken
F-Vehicles must be returned with a full fuel tank. Refueling by Casavan Motorhomes will be charged at 1.50Euro per liter of fuel plus handling fee of 20.00Euro. G- Without approval of CASAVAN if the car is not delivered in determined day and time, tenant accepts that CASAVAN has the right to use stolen vehicle notification.
ARTICLE 5: PAYMENT
During the arrangement of contract according to legal rate for that date tenant should pay 200 Euro of total rental payment as advance payment to CASAVAN in reservation and should pay the retaining part before 30 days of rent date. After the payment of total amount a reservation
number will be given to tenant. Tenant will come with this number and will take his rental vehicle. While tenant receiving vehicle, he gives 1000 Euro as deposit.
While delivering vehicle if there is not anything which violates contract conditions, deposit is given to tenant. Deposit will be taken as credit card blockade or cash. Visa-Mastercard will be accepted.
Tenant can prolong the rental time on condition that CASAVAN approval and payment of daily rent payment before 48 hours.
ARTICLE 6: RESERVATION CANCELLATION AND MAKING CHANGES IN DATES CONDITIONS.
Reservation cancellation prices are as following;
In cancellations which are done before 33 days from rent a car date: only 200 Euro advance payment.
In cancellations which are done before 32-17 days from rent a car date: 25% of total leasing price (minimum 350 Euro)
In cancellations which are done before 16-10 days from rent a car date: 50% of total leasing price (minimum 350 Euro)
In cancellations which are done before 9-4 days from rent a car date: 75% of total leasing price.
Cancellation before 3 days from rent a car date: 100% of total leasing price.
Tenant changing relating to reservation done vehicle date informs CASAVAN 17 days before the first rent starting date and can change the rent date with another date which also suitable for CASAVAN. Otherwise, reservation cancellation
conditions are practiced.
ARTICLE 7: INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
CASAVAN vehicles are insured with comprehensive insurance and obligatory financial responsibility insurance according to road traffic act. In case of any accident or
damage for tenant’s benefiting from comprehensive insurance it is obligatory to fulfill following conditions.
A- Tenants with competent authorities who are closest to the scene of accident (traffic police, local station in city boundaries, in upstate police soldier and etc) prepare a detailed accident report and course of the accident and determination restraining, city name and address and similar document. At the same time tenant should inform CASAVAN immediately. In small scale damages which do not have wounding, incase of nonattendance of security forces to accident place, recording will be arranged with memorandum of agreement which is arranged by TSRSB.
B- Driver is supposed to take alcohol report belongs to driver in case of accident.
C- In case of short fall of damages in vehicle partially of fully by comprehensive insurance, tenant is responsible from the
short fall of damages in vehicle by insurance.
D- Tenant is responsible from amount which consists given material- physical damages to third parties as a result of accident, traffic insurance and voluntary pecuniary liability
insurance assurance. If resultant damage remains except traffic and voluntary pecuniary liability insurance assurance,
tenant is responsible from all of the damages.
E- In accidents which occur because of driver’s being drunk or under the effect of narcotics, being without driving license or overlapping load limit of vehicle, if insurer demands damages paid to third parties, tenant is responsible to pay the demanding compensation of insurer. If CASAVAN has to pay compensation to insurer because of aforesaid reasons,
Casavan keep reserved its right of recourse to tenant.
F- The given conditions related to the financial damages, Your rented motorhome insurance is exempted up to 750 Euro. For more than this amount damages your automabile insurance recompense it.Both in the exemption limit of your insurance policy obviate damages and tyre ,headlight,cam damages are compensated by the hirer.
ARTICLE 8: RESPONSIBILITY LIMITATION
CASAVAN is only responsible to pay total rental price and deposit amount in case of falling short of vehicle or an alternative vehicle because of unforeseen reasons. In
case giving an alternative vehicle which does not carry the features of pledged vehicle, emergent price difference is given to tenant. Within leasing period in case of mechanical
fault situations which restraint the movement or use of vehicle except the situations which occur because of tenant,
CASAVAN will pay the remaining time price to tenant.
If there is mechanical fault and if an alternative vehicle is given to tenant, price difference, which appear because of in
question vehicle features which take place in agreement, is returned to tenant. Under any circumstances tenant will not demand a road fee or basic allowance for quarters from
CASAVAN.
FAQ
Where do we camp at night?
Caravan Parks... We strongly recommend you stay in a caravan (RV) park. Caravan parks offer excellent recreational opportunities, plus essential shower and toilet facilities. Powered sites enable you to connect your vehicle to electricity.
Do I need a special driver's licence?
You can hire a vehicle from Casavan with a standard driver's licence. We require a full (non provisional) and valid driver's licence, which must be presented in person by all people wishing to drive the vehicle. The driver of the Motorhome must be over 21 years of age and under 75 years of age.
Are the vehicles manual or automatic?
All CASAVAN vehicles have manual transmission.
Do you have vehicles that can accommodate more than 6 people?
Our largest vehicle can accommodate a maximum of 6 people
What is the storage capacity in the vehicles? Can we bring our suitcases?
Hard suitcases are not recommended. We recommend you travel with foldable, soft bags only. Restrict your luggage to a minimum.
Do the motorhomes and campers have awnings?
All Casavan motorhomes and campers have awning
Is power required to use the vehicle air-conditioning?
Yes, you need to be plugged into a power source to use the air-conditioning in the living area of all models.
Is there air-conditioning in the back, while we are driving?
No, the air-conditioning in the living area only works while plugged in to 220V mains power supply (available on campgrounds)
Can we hire a GPS navigation system from you? What is the cost?
You can hire multilingual GPS units are included campgroungs locations. we offer GPS units for hire at 30EUR per hire
Can I recharge my laptop in the vehicle?
If you are plugged in simply use a power point in the vehicle. If you are not plugged in you may use your own converter.
Can we rent a generator?
No, not available and cannot be used with our vehicles.
Does the CD player in the vehicle connect to MP3 players, SD cards or my IPOD?
Yes, it does. (Bring your own connecting cable)
Does the vehicle come with an iron and ironing board?
CASAVAN does not provide irons or ironing boards. However you will find most camp grounds do have laundry facilities.
What is the vehicle equipped with?
All vehicles come fully equipped with: Unlimited Highway Pass (valid all over Turkey), Pillows & Duvets, Sheets, Paper Towels, Cooking Utensils, Pots/Pans/Frypan, Plates & Bowls, Cups, Electric Kettle, Dish Cloth, Dish Brush, Cutlery, Tin Opener, Corkscrew, Food Containers, Chopping Board, Clothes Hangers,Dustpan & Broom, Fire Extinguisher, Waste & Fresh Water Hose, First Aid Kit, 20m electric cable, Toilet Chemical, LPG Bottle.
Does the vehicle come with a hair dryer?
Casavan does not provide hair dryers.
Can we pick up and drop off at other locations throughout Turkey?
We have depots in 2 locations around Turkey: Istanbul and Antalya. These are the only locations where a vehicle can be picked up and dropped off.
How can I pay for deposit?
You can pay for the deposit by cash or credit card blockage,
Are there additional fees for extra drivers?
No extra fees apply.
Do you offer transfers to and from the depot?
No, you can come to our depots by yourself.
Can we leave/pick up the vehicle at the airport or can you deliver it?
Vehicles must be picked up and dropped off at the CASAVAN rental location.
My flight arrives late. Can I pick up after hours?
No, we do not allow pick ups after hours. If the delay is unexpected, please contact your pickup depot directly for assistance. It is generally advisable to book a hotel for the first night if you will arrive after 4:00pm on weekdays or after 13:00noon on Saturdays, Sundays and Public Holidays.
Can we bring our pet?
No, we do not allow animals in the vehicles.
Can we smoke in the vehicle?
No. Smoking is not permitted in any CASAVAN vehicle.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Casavan Motorhome Rental Turkey Rental Terms for travel between 01-Jan-2012 and 31-Dec-2012
ARTICLE 1: GENERAL TERMS
Parties of this rent a car contract, between the lessor of vehicle CASAVAN rent a car Tourism Business Limited Company (after this it is named as CASAVAN) and tenant is
signed in the frame of following conditions.
This contract and its additions form a whole and it is performed and reckoned primarily than other all kinds of advertisement, brochure or verbal declaration and
commitments which can be signed between parties. This contract consists of four pages and single copy.
A- Vehicle which is in CASAVAN possession is given to tenant within the predetermined time limit providing that comply with the terms and conditions which will be explained
widely hereinafter. By signing this contract tenant accepts that corresponding certificates (traffic certificate, maps) and
received as it is indicated in vehicle delivery protocol, and if there is not a contrary negotiation in the predetermined day and date or in the case of Casavan’s early demand in an early date the tenant accepts to give vehicle with all tool, accessory and tires.
Before delivering the vehicle visible existing damages (scar, torn and etc) and all in service equipment in the vehicle ( tape - climate- heater- refrigerator – sunshade – turnaround camera, hydrophore, full petrol tank, empty waste water tank, clean toilet, clean sheet, kitchen equipment, full gas
tube, furnace and etc and all extra demands (bicycle, table, chair, parasol etc)) are determined through signing a written
protocol with tenant. Tenant accepts to hand in the vehicle in delivery conditions. On the contrary tenant accepts Casavan can cut back from the received deposit. When there is sum of money which exceeds the deposit, tenant is responsible for paying this amount.
B- Tenant, in respect of driver, accepts primarily that in the following conditions vehicle will not be used anyhow.
1- By another driver other than stated person(s) in this agreement,
2- By a driver who do nor have a driving license or have an inadequate driving license degree.
3- by drivers who are under the effect of alcohol or all kinds of narcotics, 4- by a driver whose driving license has
cancelled in the last one year or captured by official authorities.
5- by drivers who has false driver name, age, address and driving license information
6- By drivers and passengers who do not use the vehicle and its furnishing according to technical conditions
C- Tenant accepts and guarantees that vehicle will not be used like in following ways.
1- Carrying all kinds of stuff and use in other illegal works which are counted as an offense by customs laws, T.C laws and other laws
2- Without the permission of CASAVAN in the pulling, ushing and carrying by loading another vehicle or mobile or immobile objects
3- In roads which are closed to traffic and inappropriate hrough race, speed determination, validness testing and
motorized sport.
4- In carrying load and stuff outer from baggage and over passenger than determined number by traffic rules (loaded
situation of vehicle including passengers and driver can not pass 3.5 ton)
5- Under any circumstances carrying passenger or goods against payment
6- In carrying any animal without the written agreement of CASAVAN
D- During the arrangement of contract it is necessary that tenant should be over 21 years old and should be less than 75 years old and should show his/her at least one-year TC driving license or international driving license.
E- Tenant is responsible to park the vehicle closed or locked in inner or outer city to provide security.
F- Tenant is responsible to pay the rent until finding and bringing the official documents (certificate and slabs) which are not returned while handing in vehicle to CASAVAN and in case of missing tenant is responsible to pay the amount of costs of renewal of these documents.
G- All kinds of expenses regarding all interferences in terms of confiscation and/or conscription of vehicle by competent
authorities whether there is fault of tenant or not belong to tenant. Rental of these days passing in this process is taken from tenant by CASAVAN.
H- During rent period, tenant have periodical maintenance of vehicle (fattening, renewing oil etc) done and bring the bills which are taken in the name of CASAVAN and CASAVAN will give the expenses. Expenses of repairment and changing replacement part which are caused from natural use, acorroding and ageing belong to CASAVAN. However, damages and losses which appear because of abnormal use and congealment and similar carrying expenses belong to tenant and so CASAVAN can obtain the payment of incapacity to work of vehicle through rent price. Necessary maintenance will be reported to CASAVAN and wit the
approval of CASAVAN maintenance will be done in explained service. If tenant pays the reparation, detailed reparation bills which are arranged in the name of CASAVAN will be paid to tenant.
I- Tenant will make the control of tire pressure, brake, oil, illumination of vehicle daily.
J- Tenant will use the vehicle and its equipment carefully and according to technical conditions.
K- Tenant will empty waste water tank and toilet in suitable places and suitable conditions and he/she will not give harm to vehicle and environment.
L- Following situations are accepted as breach of contract and tenant is responsible from harm to be incurred;
1- Leaving vehicle unlocked or leaving key in vehicle;
2- Capturing car keys because of leaving in an unsafe manner or beyond the control of driver.
3- The entrance of vehicle to water partially or wholly because of negligence.
4- Damages in vehicle tires except natural corroding
5- Not doing anything in case of immediate
prevention when there is not enough fuel, water, oil level or not reporting the known need-to-known fault of vehicle to CASAVAN in time.
6- Except the case of accident, harm in the inner side of vehicle because of careless use.
M- Fuel wage belongs to tenant. If tenant take fuel tank full, he will hand in as full. All kinds of highway, bridge, parking payments and tickets within the lease term belong to
tenant.
N- CASAVAN is not responsible from payments of loss and harm of property which are left in or on vehicle which belongs to tenant or another person.
O- Single day rent is a 24 hours time, weekly or monthly rent time are counted as 7 days or 30 days. Rental period : Minimum 7 days.
P- CASAVAN, without giving any reason and being in the situation of paying condemnation money, can cancel the
contract or avoid to prolong the contract.
Q- Vehicle changing demand of tenant can be done by approval of CASAVAN. CASAVAN can claim extra charge because of vehicle changing.
R- Under any circumstances, tenant, as a result of causing accident and harms in lawsuits which can be opened out of
countenance of CASAVAN, will practice his responsibilities like document supply and witness. If necessary tenant has to give attorneyship in abreast of CASAVAN’s right to indemnity against third parties and has to assign suit and right to recourse.
S- Vehicles can not be taken away abroad without the written approval of CASAVAN.
T- Under any circumstances tenant can not recirculate, assign or pawn the rights which appear because of this contract or vehicle and equipments in it and cannot use these to give harm to CASAVAN.
ARTICLE 2 : AUTHORIZED COURT AND APPLICABLE LAW
In this agreement, disagreement between tenant and CASAVAN, İstanbul courts and debt enforcement offices have a title. Parties accept that ruptures will be solved according to Turkish laws.
ARTICLE 3 : CORRESPONDENCE ADDRESS
Unless tenant reports new address to CASAVAN for all kinds of warning, complaints and etc correspondence regarding future generated disagreements from this contract, tenants accepts and guarantees that the correspondence address
which is written in this contract is true.
ARTICLE 4 : VEHICLE RETURN
A- Tenant has to deliver the car according to delivering car protocol.
B- Tenant guarantees that no one will smoke in the car. Tenant is responsible to deliver the car in a clean way (toilet will be empty) Otherwise, tenant accepts to pay 200 Euro
cleaning payment.
C- If tenant delivers the car before the rental time this does not give him rebating payment right.
D- Delivering the car except determined place is possible with a payment of 1,5 Euro/km. additional payment and with the approval of CASAVAN.
E- Without approval of CASAVAN delivering the car after determined day and time hourly 50 Euro additional payments will be taken
F-Vehicles must be returned with a full fuel tank. Refueling by Casavan Motorhomes will be charged at 1.50Euro per liter of fuel plus handling fee of 20.00Euro. G- Without approval of CASAVAN if the car is not delivered in determined day and time, tenant accepts that CASAVAN has the right to use stolen vehicle notification.
ARTICLE 5: PAYMENT
During the arrangement of contract according to legal rate for that date tenant should pay 200 Euro of total rental payment as advance payment to CASAVAN in reservation and should pay the retaining part before 30 days of rent date. After the payment of total amount a reservation
number will be given to tenant. Tenant will come with this number and will take his rental vehicle. While tenant receiving vehicle, he gives 1000 Euro as deposit.
While delivering vehicle if there is not anything which violates contract conditions, deposit is given to tenant. Deposit will be taken as credit card blockade or cash. Visa-Mastercard will be accepted.
Tenant can prolong the rental time on condition that CASAVAN approval and payment of daily rent payment before 48 hours.
ARTICLE 6: RESERVATION CANCELLATION AND MAKING CHANGES IN DATES CONDITIONS.
Reservation cancellation prices are as following;
In cancellations which are done before 33 days from rent a car date: only 200 Euro advance payment.
In cancellations which are done before 32-17 days from rent a car date: 25% of total leasing price (minimum 350 Euro)
In cancellations which are done before 16-10 days from rent a car date: 50% of total leasing price (minimum 350 Euro)
In cancellations which are done before 9-4 days from rent a car date: 75% of total leasing price.
Cancellation before 3 days from rent a car date: 100% of total leasing price.
Tenant changing relating to reservation done vehicle date informs CASAVAN 17 days before the first rent starting date and can change the rent date with another date which also suitable for CASAVAN. Otherwise, reservation cancellation
conditions are practiced.
ARTICLE 7: INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
CASAVAN vehicles are insured with comprehensive insurance and obligatory financial responsibility insurance according to road traffic act. In case of any accident or
damage for tenant’s benefiting from comprehensive insurance it is obligatory to fulfill following conditions.
A- Tenants with competent authorities who are closest to the scene of accident (traffic police, local station in city boundaries, in upstate police soldier and etc) prepare a detailed accident report and course of the accident and determination restraining, city name and address and similar document. At the same time tenant should inform CASAVAN immediately. In small scale damages which do not have wounding, incase of nonattendance of security forces to accident place, recording will be arranged with memorandum of agreement which is arranged by TSRSB.
B- Driver is supposed to take alcohol report belongs to driver in case of accident.
C- In case of short fall of damages in vehicle partially of fully by comprehensive insurance, tenant is responsible from the
short fall of damages in vehicle by insurance.
D- Tenant is responsible from amount which consists given material- physical damages to third parties as a result of accident, traffic insurance and voluntary pecuniary liability
insurance assurance. If resultant damage remains except traffic and voluntary pecuniary liability insurance assurance,
tenant is responsible from all of the damages.
E- In accidents which occur because of driver’s being drunk or under the effect of narcotics, being without driving license or overlapping load limit of vehicle, if insurer demands damages paid to third parties, tenant is responsible to pay the demanding compensation of insurer. If CASAVAN has to pay compensation to insurer because of aforesaid reasons,
Casavan keep reserved its right of recourse to tenant.
F- The given conditions related to the financial damages, Your rented motorhome insurance is exempted up to 750 Euro. For more than this amount damages your automabile insurance recompense it.Both in the exemption limit of your insurance policy obviate damages and tyre ,headlight,cam damages are compensated by the hirer.
ARTICLE 8: RESPONSIBILITY LIMITATION
CASAVAN is only responsible to pay total rental price and deposit amount in case of falling short of vehicle or an alternative vehicle because of unforeseen reasons. In
case giving an alternative vehicle which does not carry the features of pledged vehicle, emergent price difference is given to tenant. Within leasing period in case of mechanical
fault situations which restraint the movement or use of vehicle except the situations which occur because of tenant,
CASAVAN will pay the remaining time price to tenant.
If there is mechanical fault and if an alternative vehicle is given to tenant, price difference, which appear because of in
question vehicle features which take place in agreement, is returned to tenant. Under any circumstances tenant will not demand a road fee or basic allowance for quarters from
CASAVAN.
FAQ
Where do we camp at night?
Caravan Parks... We strongly recommend you stay in a caravan (RV) park. Caravan parks offer excellent recreational opportunities, plus essential shower and toilet facilities. Powered sites enable you to connect your vehicle to electricity.
Do I need a special driver's licence?
You can hire a vehicle from Casavan with a standard driver's licence. We require a full (non provisional) and valid driver's licence, which must be presented in person by all people wishing to drive the vehicle. The driver of the Motorhome must be over 21 years of age and under 75 years of age.
Are the vehicles manual or automatic?
All CASAVAN vehicles have manual transmission.
Do you have vehicles that can accommodate more than 6 people?
Our largest vehicle can accommodate a maximum of 6 people
What is the storage capacity in the vehicles? Can we bring our suitcases?
Hard suitcases are not recommended. We recommend you travel with foldable, soft bags only. Restrict your luggage to a minimum.
Do the motorhomes and campers have awnings?
All Casavan motorhomes and campers have awning
Is power required to use the vehicle air-conditioning?
Yes, you need to be plugged into a power source to use the air-conditioning in the living area of all models.
Is there air-conditioning in the back, while we are driving?
No, the air-conditioning in the living area only works while plugged in to 220V mains power supply (available on campgrounds)
Can we hire a GPS navigation system from you? What is the cost?
You can hire multilingual GPS units are included campgroungs locations. we offer GPS units for hire at 30EUR per hire
Can I recharge my laptop in the vehicle?
If you are plugged in simply use a power point in the vehicle. If you are not plugged in you may use your own converter.
Can we rent a generator?
No, not available and cannot be used with our vehicles.
Does the CD player in the vehicle connect to MP3 players, SD cards or my IPOD?
Yes, it does. (Bring your own connecting cable)
Does the vehicle come with an iron and ironing board?
CASAVAN does not provide irons or ironing boards. However you will find most camp grounds do have laundry facilities.
What is the vehicle equipped with?
All vehicles come fully equipped with: Unlimited Highway Pass (valid all over Turkey), Pillows & Duvets, Sheets, Paper Towels, Cooking Utensils, Pots/Pans/Frypan, Plates & Bowls, Cups, Electric Kettle, Dish Cloth, Dish Brush, Cutlery, Tin Opener, Corkscrew, Food Containers, Chopping Board, Clothes Hangers,Dustpan & Broom, Fire Extinguisher, Waste & Fresh Water Hose, First Aid Kit, 20m electric cable, Toilet Chemical, LPG Bottle.
Does the vehicle come with a hair dryer?
Casavan does not provide hair dryers.
Can we pick up and drop off at other locations throughout Turkey?
We have depots in 2 locations around Turkey: Istanbul and Antalya. These are the only locations where a vehicle can be picked up and dropped off.
How can I pay for deposit?
You can pay for the deposit by cash or credit card blockage,
Are there additional fees for extra drivers?
No extra fees apply.
Do you offer transfers to and from the depot?
No, you can come to our depots by yourself.
Can we leave/pick up the vehicle at the airport or can you deliver it?
Vehicles must be picked up and dropped off at the CASAVAN rental location.
My flight arrives late. Can I pick up after hours?
No, we do not allow pick ups after hours. If the delay is unexpected, please contact your pickup depot directly for assistance. It is generally advisable to book a hotel for the first night if you will arrive after 4:00pm on weekdays or after 13:00noon on Saturdays, Sundays and Public Holidays.
Can we bring our pet?
No, we do not allow animals in the vehicles.
Can we smoke in the vehicle?
No. Smoking is not permitted in any CASAVAN vehicle.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Casavan Motorhome Rental Turkey Insurance
INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
CASAVAN vehicles are insured with comprehensive insurance and obligatory financial responsibility insurance according to road traffic act. In
case of any accident or damage for tenant's benefiting from comprehensive insurance it is obligatory to fulfill following conditions.
A- Tenants with competent authorities who are closest to the scene of accident (traffic police, local station in city boundaries, in upstate police soldier and etc) prepare a detailed accident report and course of the accident and determination restraining, city name and address and similar document. At the same time tenant should inform CASAVAN immediately. In small scale damages which do not have wounding, in case of nonattendance of security forces to accident place, recording will be arranged with memorandum of agreement which is arranged by TSRSB.
B- Driver is supposed to take alcohol report belongs to driver in case of accident.
C- In case of short fall of damages in vehicle partially of fully by comprehensive insurance, tenant is responsible from the short fall of damages in vehicle by insurance.
D- Tenant is responsible from amount which consists given mater-ial physical damages to third parties as a result of accident, traffic insurance and voluntary pecuniary liability insurance assurance.If resultant damage remains except traffic and voluntary pecuniary liability insurance assurance, tenant is responsible from all of the damages.
E- In accidents which occur because of driver's being drunk or under the effect of narcotics, being without driving license or overlapping load limit of vehicle, if insurer demands damages paid to third parties, tenant is responsible to pay the demanding compensation of insurer. If CASAVAN has to pay compensation to insurer because of aforesaid reasons, Casavan keep reserved its right of recourse to tenant.
F- The given conditions related to the financial damages, Your rented motorhome insurance is exempted up to 750 Euro. For more than this amount damages your automabile insurance recompense it.Both in the exemption limit of your insurance policy obviate damages and tyre ,headlight,cam damages are compensated by the hirer. (This will be valid after 1st January 2012)