Pick up and Drop off location:

Pick up date:

Drop off date:

Vehicle type:

Currency:

Your country of residence:

Driver license:

mcrent netherlands - worldwide motorhome and rv travel companies

mcrent netherlands - motorhome and rv travel worldwide

McRent Netherlands

McRent operates nationwide throughout Germany. All McRent vehicles are in top condition and from the reliable manufacturer “Dethleffs”, Germany's Number 1.

Choose among the practical alcoves, sleek semi- integrated and luxury eight meter long integrated motorhomes.

Vehicles can be taken into other European Countries

McRent Netherlands Rental Terms

Please Note Campervan/Motorhome/RV types displayed are for illustration purposes only.
Actual vehicle may vary from photographs and illustrations.
The operator reserves the right to change specs and/or supply similar or higher class vehicle for the advertised price without notification. Please note: Floor-plans, interior shots and or vehicle specifications are indicative only.
The supplier reserves the right to substitute this vehicle model from the same category or from a higher category.

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

Included in rental rate   
Unlimited free mileage
Value added tax (VAT)
Comprehensive coverage with a deductible of 1.000 € per loss
Third-party liability insurance with a global limit of indemnity of 50 Mio. €
Fiat mobility program + emergency service
Dethleffs Security Package
awning
Reversing sensors
Air conditioning in driver's cabin
Bicycle rack
Outside cleaning
2 bottles of gas (1 full bottle and 1 used bottle)
Balancing wedges
CI cable
Cable reel
WC chemicals
Water hose/ watering can
Dish Set

Not included in rental rate
Fuel
Operating costs

Return of the vehicle
Passenger compartment in clean condition, otherwise a fee of 122 € is charged
Toilet emptied, otherwise, a fee of 166 € is charged
Fully fueled, otherwise the fuel cost and labour cost are charged

Calculation of the rental rates
The basis for the calculation are the rates valid for the respective season. Check-in and check-out are counted as a single day unless a 24 h period is exceeded at which point an extra day's hire is charged

Pick Up & Drop Off
Pick up time: Tuesday - Friday: 15:00 - 17:00pm, Saturday: 13:00 - 15:00pm
Drop off time: Tuesday - Saturday: 9:00 - 11:00am
Early/Late Drop-offs: 45 € per every extra hour/part of an hour
Saturday Pick Up & Drop off: Available for a fee of 81 € for each Pick Up/Drop off on a Saturday

Terms of payment
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency. (Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Booking: An initial non-refundable booking deposit, as itemised in your booking breakdown of costs, will be required at time of booking confirmation. Accepted credit card payment for the initial deposit are Visa and Mastercard only. The remainder of the balance payable will be secured 59 days prior to the pick-up of your vehicle. Accepted credit cards for this are Visa and Mastercard only.

Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your McRent Station on collection of the vehicle

Amendment Fee
Any amendment after the first confirmed reservation will be charged 30 EUR per amendment.

Cancellation Fees:
In the event of a cancellation, your initial booking deposit is non-refundable. The following cancellation fees may also apply depending on when your booking is cancelled:
- Up to 55 days prior to pick up: 10% of the remaining amount.
- Between 54 and 21 days before pick up: 50 % of the remaining amount
- Between 20 and 4 days before pick up: 80% of the remaining amount
- Between 3 - 1 days before pick up or no show: 95% of the remaining amount

Vehicle weights / Driving License restrictions -
If renting a vehicle weighing more than 3.5 tonne, it is the driver's responsibility to check that his/her driver's license permits him/her to drive it

Driver's license
Valid for at least 3 years before rental (at least 5 years for Premium Luxury)
If you intend to travel on an international drivers license, you are required to present your original native driver's license at the time of vehicle check out.

Additional driver
No fee (maximum two drivers per motorhome)

Smoking
Not allowed in any vehicle

Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm. Exclusively to be accommodated on an agreement with the rental station.

Accidents
Immediate information of police, lessor and ANWB alarm switchboard (+31(0)70-3141414)!
The damage has to be recorded and documented appropriately

Destination
The motorhome may be used for travelling within Europe
Trips outside of this area have to be agreed on by the lessor
Trips to any war or unstable zones are forbidden

Insurance
Comprehensive coverage: deductible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible

Please Note: From the 1st of November - 15 April clients are not permitted to travel to Austria. (By Austrian law all vehicles require winter tires throughout this period)


Full Terms and Conditions
A physical copy of these terms and conditions will be read and signed by the customer at the time of vehicle pick up also.

Rental Terms and Conditions for motorhomes – Netherlands*

Dear Customer, your contract partner is the respective local rental station that will hand the vehicle over to you. Therefore, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between the partners and licensees of Rental Alliance GmbH, i.e. the respective local rental station (herein after referred to as the „Rental Firm“) and you. Please read these Terms and Conditions of Business carefully.

(*Translation only. The only legally binding version of this document is the German one.)

Driver
The driver must be at least 23 years old. In addition, the driver must have been in possession of a valid driving license required for the rented vehicle for at least 3 years. The delivery of the motorhome requires the presentation by the Hirer and/or driver(s) of the driver’s license and the valid identification card/passport at the time of taking possession. If a delay in taking possession occurs due to the non-presentation of said documents, such delay shall be at the expense of the Hirer. If such documents cannot be presented neither at the agreed time for taking possession nor within a reasonable grace period thereafter, then the Rental Firm shall be entitled to withdraw from the contract. The cancellation provisions shall apply. The Rental Firm or the official authorities of the country may require the presentation of an international driver’s license (for non-EU citizens). Exclusively the persons named in the vehicle reservation are entitled to drive the vehicle. In case a person other than the stated driver shall drive the vehicle, that must be notified before the beginning of the rental period. In such case, also the other driver concerned must submit a driving license that is valid for the respective period.

Rental Period
The rental period begins, according to the date set forth in the rental contract, on a working day after 4 p.m. (as agreed) and ends on a working day at 10 a.m. Upon request, the vehicle can also be made available or returned on a Saturday for an additional charge and exclusively if that has been agreed before. It applies to all days that a contractual penalty shall be payable if the vehicle is returned after 10 a.m. An extension of the agreed rental period is only possible after the Rental Firm has given its respective approval. If the rental form has not given its approval, the Hirer must pay, for every day or part of a day that the vehicle is returned late, a contractual penalty according to the respective weekly rate plus an amount of € 400.00. This shall not apply in case the Hirer can prove that the rental period was exceeded due to a technical defect of the vehicle and that the Hirer notified the Rental Firm of that defect immediately after it had occurred.
If the vehicle is returned early before the agreed rental term has expired, there will be no refund of rental charges.
Against a charge to be paid in advance, the motorhome can be returned at another McRent station, which, however, can only be done when approved by the Rental Firm and agreed before the beginning of the rental period.

Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer’s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.

Repair and Defects
Despite good care and preventive maintenance, there may occur a mechanical defect in the motorhome during the trip. In such cases, repair work may exclusively be performed by a dealer of the respective (superstructure/vehicle) brand. In the case of any repair and also damage exceeding an amount of € 150.00, the Hirer is obliged to enter into contact with the Rental Firm immediately and follow the instructions given by the Rental Firm. The Rental Firm will provide for counselling with regard to a correct handling or for an arrangement of the repair. All repair work on both, the exterior and interior of the motorhome must be carried out by experts. Any unnecessary repair shall be at the Hirer’s expense. The costs of repair incurred by the Hirer shall be reimbursed against submission of the specified repair invoices (made out to the Rental Firm) and handing over of the replaced parts.
The Rental Firm has insured the motorhome for cases of a transport back. This insurance contract was concluded with the ANWB (Dutch ADAC) so that, in the case of serious damage or defects that make any further use of the vehicle impossible, a transport will be taken care of. Under such circumstances, the Hirer must not only immediately contact the Rental Firm under the phone number:
McRent 0182-619479 (only available during the day),
but also the
ANWB Alarm Center (+31(0)70-3141414 available day and night).
Among the vehicle documents, there is also a European damage report form in which a possible damage, as well as the data of the other party, are to be stated. This form is to be submitted to the Rental Firm upon arrival.

Destinations
All countries stated on the Green Insurance Card can be visited with the motorhome.
All costs incurred (by our company) as a consequence of criminal activities or traffic offenses committed by the Hirer or a passenger are to be borne by the Hirer. Any fines imposed are charged to the Hirer’s account.

Utilization of the Motorhome
The Hirer must treat the motorhome in an extremely conscientious and careful manner. In all of our vehicles, smoking is not allowed. The Hirer has to see to it that he/she himself/herself, as well as each of the other drivers, stated in the rental contract always has the knowledge as well as the physical and mental ability required for driving the vehicle. The Hirer is obliged to check the oil and coolant levels as well as the tyre pressure regularly. Moreover, the Hirer has to comply with the written instructions enclosed with the vehicle documents. The Hirer is obliged to keep the vehicle and return it to the Rental Firm in a good condition.

Reservation and Payment
When making the reservation, legitimation by means of the identity card is required. Moreover, a valid driving license must be submitted. The advance payment charged under the rental agreement is to be paid within 14 days from the receipt of the rental agreement; the remaining amount according to the rental contract must have been settled not later than 6 weeks before the beginning of the rental period. With regard to the security deposit to an amount of € 1,000.00 for the motorhome as well as of the security deposit to an amount of € 250.00 in case a navigation system is used as optional equipment, the Hirer has to do the payment by a MasterCard or Visa Card when collecting the vehicle.
In case payment is not made in time, the Rental Firm is entitled to rescind the rental contract unilaterally. By making a reservation, the Hirer agrees that his/her personal data may be verified. In case the Hirer fails to collect the vehicle at the agreed point of time without cancellation or only uses the vehicle during part of the agreed rental period, he/she must pay the full rental charge nevertheless.

Acceptance of the Card in the Personal Presence of the Cardholder
If the cardholder is personally present at the acceptance point, you must accept the card adhering to the following conditions:
(1) The cardholder must present the card.
(2) Cards that do not include a chip are to be drawn through the reading device (e.g. POS terminal), (“magnetic strip transactions”). Cards that are furnished with a chip are first to be placed in the chip reading device of a POS terminal that is certified for chip card transactions: the terminal shows whether the cardholder must provide a signature for the transaction (a “chip with signature transaction”) or whether he or she must enter his or her PIN (a “chip and PIN transaction“). Insofar as you do not have access to an EMV-enabled terminal, for a transaction with a card which is furnished with a chip, you are to adhere to all the conditions for a magnetic strip transaction.
a) For a chip and PIN transaction, ask the cardholder to enter his or her PIN into the electronic PIN pad (customer operated unit). You must obtain our authorisation in accordance with Number 10. Insofar as a chip and PIN transaction cannot be carried out due to a technical problem (in this case the POS terminal displays an error message), the transaction must take place in accordance with the instructions for magnetic strip transactions. If the chip and PIN transaction is rejected by us, the transaction may not be carried out and the cardholder must immediately be informed of this by you.
b) In the case of a magnetic strip transaction or a chip with a signature transaction, you are to get the cardholder to sign the billing charge slip which is printed out by the POS terminal. You must obtain our authorisation in accordance with Number 10. If a transaction is rejected by us, you may not carry out the transaction and the cardholder must immediately be informed of this.
c) Insofar as the terminal cannot read the magnetic strip of the card and the chip is unreadable, you must
• manually enter the transaction information and the expiry date of the card into the POS terminal in order to obtain our authorisation and
• get the cardholder to sign the billing charge slip which the POS terminal has printed out, and
• generate an impression of the card on a manual billing charge slip with the imprinting machine as proof of the presentation of the card.
(3) The card, in particular, the signature area, may not be visibly altered or damaged.
(4) You must adhere to all the conditions of this contract and the other technical instructions, of which we inform you at our discretion.
(5) If your POS terminal authorised by American Express malfunctions, you must also
a) obtain telephone authorisation in accordance with Number 10 (1), sentence 3;
b) check whether the card is being used within the valid dates given on the front of the card (excluded are Prepaid Cards, on which the expiry date is not given), and
c) generate an impression of the card on a manual billing charge slip with the imprinting machine as proof of the presentation of the card.
(6) Insofar as you have access to a POS terminal authorised by American Express (or another POS solution), you are obliged to carry out the handling of the billing charge, regardless of the amount of the transaction (“nil limit”), electronically and online.
(7) The card must be presented up to and including the expiry date imprinted on the front of the card. Decisive is the end of the month which corresponds to the first of the two numbers given in the expiry date (example: the detail 11.10or 11/10 corresponds to the expiry date 30.11.2010).
(8) Insofar as you have to obtain the signature of the cardholder in accordance with the above conditions, the signature on the billing charge slip must correspond to the name imprinted on the front of the card and with the signature on the back of the card. Excepted from this are Prepaid Cards, on which no name is imprinted on the card; in respect of these Prepaid Cards, the signature on the billing charge slip must only correspond to that on the card.
(9) The person who presents the card must be the person whose name is imprinted on the front of the card.
(10) The number imprinted on the front of the card must correspond to the number printed on the back of the card and the number on the electronically generated billing charge slip.
(11) You may not be notified of a blocking of the card.
(12) If a suspicion arises, according to the circumstances, that a case of credit card misuse is involved (see Number 8 (7)), you are obliged to notify the American Express authorisation service by telephone and to only accept the card if American Express issues you with the relevant instruction.

Breach of Contract
On no account, the Rental Firm shall be liable for any damage caused by a failure to make the motorhome available in time due to circumstances that the Rental Firm is not responsible for. If such failure to make the motorhome available, however, is caused by a fault of the Rental Firm, the Hirer shall be entitled to compensation for the costs and the damage incurred. Such compensation is limited to an amount of € 250.00. If due to the late availability of the vehicle, the rental period is reduced by more than 24 hours per rental week, the Hirer shall be entitled to rescind the rental contract for the entire period. In all cases of a late provision of the vehicle, the Rental Firm will refund to the Hirer the amounts due to him/her. In case the Rental Firm does not deliver the agreed vehicle but offers an appropriate alternative instead, the Hirer must accept that. The Rental Firm reserves the right to upgrade the client to an equivalent or superior vehicle.

Delivery and Return
The motorhome is delivered in a clean condition, with a full tank and equipped according to the inventory list submitted and must be returned in the same condition. If that is not the case, the Rental Firm shall be entitled to charge an amount of € 122 for the cleaning of the interior. If the tank of the vehicle should not have been filled up, we charge € 2.50/litre. Any missing or defect items of the inventory list will be invoiced to you.
Any possible retentions will be set off against the security deposit.

Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm.

Number of Persons
It is not allowed to use the motorhome with more persons than prescribed by law for the respective vehicle type (= specified number of seats and beds). After loading, the total weight must not exceed the permissible gross vehicle weight stated in the vehicle registration certificate (e.g. 3,500 kg), i.a. in connection with the driving licence Class B (up to 3,500 kg) or C (> 3,500 kg).

Instructions
Before the departure or upon reservation, a DVD (security deposit of € 12.50) with an explanation of the functions and utilization of the motorhome and its appliances and accessories can be made available to the Hirer upon request. In case there are any further questions regarding functions and utilization, the Hirer should ask the Rental Firm before starting the trip.

Final Settlement
Upon return, a final statement of account will be prepared and a possible amount remain ing after deduction of any additional costs that may have to be paid by the Hirer will be transferred to a bank account or current account within 15 working days. When the costs to be paid by the Hirer exceed the amount of the security deposit, such costs are to be paid directly.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


McRent Netherlands Rental Terms for travel between 01-Jan-2016 and 31-Dec-2018

Please Note Campervan/Motorhome/RV types displayed are for illustration purposes only.
Actual vehicle may vary from photographs and illustrations.
The operator reserves the right to change specs and/or supply similar or higher class vehicle for the advertised price without notification. Please note: Floor-plans, interior shots and or vehicle specifications are indicative only.
The supplier reserves the right to substitute this vehicle model from the same category or from a higher category.

Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)

Included in rental rate   
Unlimited free mileage
Value added tax (VAT)
Comprehensive coverage with a deductible of 1.000 € per loss
Third-party liability insurance with a global limit of indemnity of 50 Mio. €
Fiat mobility program + emergency service
Dethleffs Security Package
awning
Reversing sensors
Air conditioning in driver's cabin
Bicycle rack
Outside cleaning
2 bottles of gas (1 full bottle and 1 used bottle)
Balancing wedges
CI cable
Cable reel
WC chemicals
Water hose/ watering can
Dish Set

Not included in rental rate
Fuel
Operating costs

Return of the vehicle
Passenger compartment in clean condition, otherwise a fee of 122 € is charged
Toilet emptied, otherwise, a fee of 166 € is charged
Fully fueled, otherwise the fuel cost and labour cost are charged

Calculation of the rental rates
The basis for the calculation are the rates valid for the respective season. Check-in and check-out are counted as a single day unless a 24 h period is exceeded at which point an extra day's hire is charged

Pick Up & Drop Off
Pick up time: Tuesday - Friday: 15:00 - 17:00pm, Saturday: 13:00 - 15:00pm
Drop off time: Tuesday - Saturday: 9:00 - 11:00am
Early/Late Drop-offs: 45 € per every extra hour/part of an hour
Saturday Pick Up & Drop off: Available for a fee of 81 € for each Pick Up/Drop off on a Saturday

Terms of payment
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency. (Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Booking: An initial non-refundable booking deposit, as itemised in your booking breakdown of costs, will be required at time of booking confirmation. Accepted credit card payment for the initial deposit are Visa and Mastercard only. The remainder of the balance payable will be secured 59 days prior to the pick-up of your vehicle. Accepted credit cards for this are Visa and Mastercard only.

Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your McRent Station on collection of the vehicle

Amendment Fee
Any amendment after the first confirmed reservation will be charged 30 EUR per amendment.

Cancellation Fees:
In the event of a cancellation, your initial booking deposit is non-refundable. The following cancellation fees may also apply depending on when your booking is cancelled:
- Up to 55 days prior to pick up: 10% of the remaining amount.
- Between 54 and 21 days before pick up: 50 % of the remaining amount
- Between 20 and 4 days before pick up: 80% of the remaining amount
- Between 3 - 1 days before pick up or no show: 95% of the remaining amount

Vehicle weights / Driving License restrictions -
If renting a vehicle weighing more than 3.5 tonne, it is the driver's responsibility to check that his/her driver's license permits him/her to drive it

Driver's license
Valid for at least 3 years before rental (at least 5 years for Premium Luxury)
If you intend to travel on an international drivers license, you are required to present your original native driver's license at the time of vehicle check out.

Additional driver
No fee (maximum two drivers per motorhome)

Smoking
Not allowed in any vehicle

Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm. Exclusively to be accommodated on an agreement with the rental station.

Accidents
Immediate information of police, lessor and ANWB alarm switchboard (+31(0)70-3141414)!
The damage has to be recorded and documented appropriately

Destination
The motorhome may be used for travelling within Europe
Trips outside of this area have to be agreed on by the lessor
Trips to any war or unstable zones are forbidden

Insurance
Comprehensive coverage: deductible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible

Please Note: From the 1st of November - 15 April clients are not permitted to travel to Austria. (By Austrian law all vehicles require winter tires throughout this period)


Full Terms and Conditions
A physical copy of these terms and conditions will be read and signed by the customer at the time of vehicle pick up also.

Rental Terms and Conditions for motorhomes – Netherlands*

Dear Customer, your contract partner is the respective local rental station that will hand the vehicle over to you. Therefore, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between the partners and licensees of Rental Alliance GmbH, i.e. the respective local rental station (herein after referred to as the „Rental Firm“) and you. Please read these Terms and Conditions of Business carefully.

(*Translation only. The only legally binding version of this document is the German one.)

Driver
The driver must be at least 23 years old. In addition, the driver must have been in possession of a valid driving license required for the rented vehicle for at least 3 years. The delivery of the motorhome requires the presentation by the Hirer and/or driver(s) of the driver’s license and the valid identification card/passport at the time of taking possession. If a delay in taking possession occurs due to the non-presentation of said documents, such delay shall be at the expense of the Hirer. If such documents cannot be presented neither at the agreed time for taking possession nor within a reasonable grace period thereafter, then the Rental Firm shall be entitled to withdraw from the contract. The cancellation provisions shall apply. The Rental Firm or the official authorities of the country may require the presentation of an international driver’s license (for non-EU citizens). Exclusively the persons named in the vehicle reservation are entitled to drive the vehicle. In case a person other than the stated driver shall drive the vehicle, that must be notified before the beginning of the rental period. In such case, also the other driver concerned must submit a driving license that is valid for the respective period.

Rental Period
The rental period begins, according to the date set forth in the rental contract, on a working day after 4 p.m. (as agreed) and ends on a working day at 10 a.m. Upon request, the vehicle can also be made available or returned on a Saturday for an additional charge and exclusively if that has been agreed before. It applies to all days that a contractual penalty shall be payable if the vehicle is returned after 10 a.m. An extension of the agreed rental period is only possible after the Rental Firm has given its respective approval. If the rental form has not given its approval, the Hirer must pay, for every day or part of a day that the vehicle is returned late, a contractual penalty according to the respective weekly rate plus an amount of € 400.00. This shall not apply in case the Hirer can prove that the rental period was exceeded due to a technical defect of the vehicle and that the Hirer notified the Rental Firm of that defect immediately after it had occurred.
If the vehicle is returned early before the agreed rental term has expired, there will be no refund of rental charges.
Against a charge to be paid in advance, the motorhome can be returned at another McRent station, which, however, can only be done when approved by the Rental Firm and agreed before the beginning of the rental period.

Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer’s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.

Repair and Defects
Despite good care and preventive maintenance, there may occur a mechanical defect in the motorhome during the trip. In such cases, repair work may exclusively be performed by a dealer of the respective (superstructure/vehicle) brand. In the case of any repair and also damage exceeding an amount of € 150.00, the Hirer is obliged to enter into contact with the Rental Firm immediately and follow the instructions given by the Rental Firm. The Rental Firm will provide for counselling with regard to a correct handling or for an arrangement of the repair. All repair work on both, the exterior and interior of the motorhome must be carried out by experts. Any unnecessary repair shall be at the Hirer’s expense. The costs of repair incurred by the Hirer shall be reimbursed against submission of the specified repair invoices (made out to the Rental Firm) and handing over of the replaced parts.
The Rental Firm has insured the motorhome for cases of a transport back. This insurance contract was concluded with the ANWB (Dutch ADAC) so that, in the case of serious damage or defects that make any further use of the vehicle impossible, a transport will be taken care of. Under such circumstances, the Hirer must not only immediately contact the Rental Firm under the phone number:
McRent 0182-619479 (only available during the day),
but also the
ANWB Alarm Center (+31(0)70-3141414 available day and night).
Among the vehicle documents, there is also a European damage report form in which a possible damage, as well as the data of the other party, are to be stated. This form is to be submitted to the Rental Firm upon arrival.

Destinations
All countries stated on the Green Insurance Card can be visited with the motorhome.
All costs incurred (by our company) as a consequence of criminal activities or traffic offenses committed by the Hirer or a passenger are to be borne by the Hirer. Any fines imposed are charged to the Hirer’s account.

Utilization of the Motorhome
The Hirer must treat the motorhome in an extremely conscientious and careful manner. In all of our vehicles, smoking is not allowed. The Hirer has to see to it that he/she himself/herself, as well as each of the other drivers, stated in the rental contract always has the knowledge as well as the physical and mental ability required for driving the vehicle. The Hirer is obliged to check the oil and coolant levels as well as the tyre pressure regularly. Moreover, the Hirer has to comply with the written instructions enclosed with the vehicle documents. The Hirer is obliged to keep the vehicle and return it to the Rental Firm in a good condition.

Reservation and Payment
When making the reservation, legitimation by means of the identity card is required. Moreover, a valid driving license must be submitted. The advance payment charged under the rental agreement is to be paid within 14 days from the receipt of the rental agreement; the remaining amount according to the rental contract must have been settled not later than 6 weeks before the beginning of the rental period. With regard to the security deposit to an amount of € 1,000.00 for the motorhome as well as of the security deposit to an amount of € 250.00 in case a navigation system is used as optional equipment, the Hirer has to do the payment by a MasterCard or Visa Card when collecting the vehicle.
In case payment is not made in time, the Rental Firm is entitled to rescind the rental contract unilaterally. By making a reservation, the Hirer agrees that his/her personal data may be verified. In case the Hirer fails to collect the vehicle at the agreed point of time without cancellation or only uses the vehicle during part of the agreed rental period, he/she must pay the full rental charge nevertheless.

Acceptance of the Card in the Personal Presence of the Cardholder
If the cardholder is personally present at the acceptance point, you must accept the card adhering to the following conditions:
(1) The cardholder must present the card.
(2) Cards that do not include a chip are to be drawn through the reading device (e.g. POS terminal), (“magnetic strip transactions”). Cards that are furnished with a chip are first to be placed in the chip reading device of a POS terminal that is certified for chip card transactions: the terminal shows whether the cardholder must provide a signature for the transaction (a “chip with signature transaction”) or whether he or she must enter his or her PIN (a “chip and PIN transaction“). Insofar as you do not have access to an EMV-enabled terminal, for a transaction with a card which is furnished with a chip, you are to adhere to all the conditions for a magnetic strip transaction.
a) For a chip and PIN transaction, ask the cardholder to enter his or her PIN into the electronic PIN pad (customer operated unit). You must obtain our authorisation in accordance with Number 10. Insofar as a chip and PIN transaction cannot be carried out due to a technical problem (in this case the POS terminal displays an error message), the transaction must take place in accordance with the instructions for magnetic strip transactions. If the chip and PIN transaction is rejected by us, the transaction may not be carried out and the cardholder must immediately be informed of this by you.
b) In the case of a magnetic strip transaction or a chip with a signature transaction, you are to get the cardholder to sign the billing charge slip which is printed out by the POS terminal. You must obtain our authorisation in accordance with Number 10. If a transaction is rejected by us, you may not carry out the transaction and the cardholder must immediately be informed of this.
c) Insofar as the terminal cannot read the magnetic strip of the card and the chip is unreadable, you must
• manually enter the transaction information and the expiry date of the card into the POS terminal in order to obtain our authorisation and
• get the cardholder to sign the billing charge slip which the POS terminal has printed out, and
• generate an impression of the card on a manual billing charge slip with the imprinting machine as proof of the presentation of the card.
(3) The card, in particular, the signature area, may not be visibly altered or damaged.
(4) You must adhere to all the conditions of this contract and the other technical instructions, of which we inform you at our discretion.
(5) If your POS terminal authorised by American Express malfunctions, you must also
a) obtain telephone authorisation in accordance with Number 10 (1), sentence 3;
b) check whether the card is being used within the valid dates given on the front of the card (excluded are Prepaid Cards, on which the expiry date is not given), and
c) generate an impression of the card on a manual billing charge slip with the imprinting machine as proof of the presentation of the card.
(6) Insofar as you have access to a POS terminal authorised by American Express (or another POS solution), you are obliged to carry out the handling of the billing charge, regardless of the amount of the transaction (“nil limit”), electronically and online.
(7) The card must be presented up to and including the expiry date imprinted on the front of the card. Decisive is the end of the month which corresponds to the first of the two numbers given in the expiry date (example: the detail 11.10or 11/10 corresponds to the expiry date 30.11.2010).
(8) Insofar as you have to obtain the signature of the cardholder in accordance with the above conditions, the signature on the billing charge slip must correspond to the name imprinted on the front of the card and with the signature on the back of the card. Excepted from this are Prepaid Cards, on which no name is imprinted on the card; in respect of these Prepaid Cards, the signature on the billing charge slip must only correspond to that on the card.
(9) The person who presents the card must be the person whose name is imprinted on the front of the card.
(10) The number imprinted on the front of the card must correspond to the number printed on the back of the card and the number on the electronically generated billing charge slip.
(11) You may not be notified of a blocking of the card.
(12) If a suspicion arises, according to the circumstances, that a case of credit card misuse is involved (see Number 8 (7)), you are obliged to notify the American Express authorisation service by telephone and to only accept the card if American Express issues you with the relevant instruction.

Breach of Contract
On no account, the Rental Firm shall be liable for any damage caused by a failure to make the motorhome available in time due to circumstances that the Rental Firm is not responsible for. If such failure to make the motorhome available, however, is caused by a fault of the Rental Firm, the Hirer shall be entitled to compensation for the costs and the damage incurred. Such compensation is limited to an amount of € 250.00. If due to the late availability of the vehicle, the rental period is reduced by more than 24 hours per rental week, the Hirer shall be entitled to rescind the rental contract for the entire period. In all cases of a late provision of the vehicle, the Rental Firm will refund to the Hirer the amounts due to him/her. In case the Rental Firm does not deliver the agreed vehicle but offers an appropriate alternative instead, the Hirer must accept that. The Rental Firm reserves the right to upgrade the client to an equivalent or superior vehicle.

Delivery and Return
The motorhome is delivered in a clean condition, with a full tank and equipped according to the inventory list submitted and must be returned in the same condition. If that is not the case, the Rental Firm shall be entitled to charge an amount of € 122 for the cleaning of the interior. If the tank of the vehicle should not have been filled up, we charge € 2.50/litre. Any missing or defect items of the inventory list will be invoiced to you.
Any possible retentions will be set off against the security deposit.

Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm.

Number of Persons
It is not allowed to use the motorhome with more persons than prescribed by law for the respective vehicle type (= specified number of seats and beds). After loading, the total weight must not exceed the permissible gross vehicle weight stated in the vehicle registration certificate (e.g. 3,500 kg), i.a. in connection with the driving licence Class B (up to 3,500 kg) or C (> 3,500 kg).

Instructions
Before the departure or upon reservation, a DVD (security deposit of € 12.50) with an explanation of the functions and utilization of the motorhome and its appliances and accessories can be made available to the Hirer upon request. In case there are any further questions regarding functions and utilization, the Hirer should ask the Rental Firm before starting the trip.

Final Settlement
Upon return, a final statement of account will be prepared and a possible amount remain ing after deduction of any additional costs that may have to be paid by the Hirer will be transferred to a bank account or current account within 15 working days. When the costs to be paid by the Hirer exceed the amount of the security deposit, such costs are to be paid directly.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


McRent Netherlands Insurance

Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your McRent Station on collection of the vehicle.

Insurance
Comprehensive coverage: dedcutible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible

Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer’s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.

Back to top