ruta sur rentals - worldwide motorhome and rv travel companies
ruta sur rentals - motorhome and rv travel worldwide
Argentina motorhome rentals
Ruta | sur is a motorhome RV and 4x4 rental company based in Buenos Aires, Argentina. Ruta | sur provides rv ´s for individual travel in Argentina, Chile, and Uruguay.
Motorhome rentals with an european service level
We are a company with European (Dutch and German) owners that help you in giving you the chance to discover this amazing country. Renting an rv or motorhome enables visitors even more flexibility and freedom to experience the local culture and create truly unique experiences on their own, independent from travel groups, time pressure, flight schedules and the pressure of searching for hotels.
They undergo a rigorous maintenance and service program and are presented clean and fully equipped, ready to start your trip. The ruta| sur team is devoted to provide to you, the traveller, with the best possible service to enjoy an exciting and at the same time relaxing holiday in our beautiful country.
Visit Argentina by motorhome
Travelling by Motorhome, means having the freedom to explore Argentina the way you want: independently and at your own pace. Take back with you unique experiences and memories to share with all your family, friends and loved ones. Discover the advantages of a visit in Argentina by motorhome
The highlights of Argentina
Our Clients travel all over the country by motorhome with particular favorites such as Salta, Mendoza, Iguazu and popular spots in Patagonia such as Bariloche, Puerto Madryn, El Calafate and Ushuaia.
Ruta | sur’s motorhomes, camper vans and 4x4 ´s provide an excellent alternative to explore Argentina's natural beauty and incredible landscapes. Whether you opt for the ever popular Patagonia area or want to explore amazing areas such as Salta and El Calafate, Argentina has something for everyone. All our rv campervan ´s and 4x4 ´s are in excellent condition. Discover the highlights of Argentina.
Ruta Sur Rentals Rental Terms
TERMS AND CONDITIONS
01. Purpose of the Lease Contract
This is an agreement entered into between Ruta Sur Rentals S.A. hereinafter the “Lessor” and the client, hereinafter the “Lessee” for the rent of a recreational vehicle owned by Ruta Sur Rentals S.A.
02. Vehicle Delivery and Return
The rented vehicle must be picked up from and returned to the Ruta Sur Rentals S.A. deposit, from Mondays to Fridays from 9am to 5pm, local time, the “Lessee” being allowed to arrange with the “Lessor” delivery or return at any other part of the country in which case the “Lessor” will charge an additional fee. We are close only on December 24/25/26 and 31 plus in January 01 and 02, we close the office only; We continue to assist our customers in case they need it.
03. Risks and responsibilities of the Lessee
03.1 The “Lessee” must rent a vehicle for the term specified in the contract. He will likewise make sure that the rented unit is in good state of maintenance, in optimum security conditions and covered by a liability insurance against third parties, as demanded under Argentine law.
The insurance has a scope of coverage within the territory of the Argentine Republic, Brazil, Chile, Paraguay and Uruguay.
03.2 The “Lessee” will be allowed to go across the Argentine borders only towards Brazil, Chile, Paraguay and Uruguay, by previously requesting the “Lessor” to provide him with a Customs authorization to cross the border. (“Cruce de Frontera”)
03.3 The “Lessee” is not authorized by the “Lessor” to travel with a vehicle belonging to the Ruta Sur Rentals S.A. fleet to countries other than those mentioned in item 03.2.
04. Risks and responsibilities of the Lessee
The “Lessee” will be held responsible for all damages caused to the rented vehicle with a guarantee deposit to be previously handed over to the “Lessor”. The amount of the guarantee deposit is specified in the lease contract. Unless otherwise agreed by both parties, the guarantee deposit will cover two registered drivers.
04.1 The vehicle will be held under the exclusive responsibility of the “Lessee” and driver from the moment the keys or the vehicle are delivered to him and until the moment in which both keys and vehicle are definitely returned to the “Lessor”. Should the vehicle be abandoned or delivered to any person alien to Ruta Sur Rentals S.A or to a person not authorized to perform such a duty, a claim will be filed against the “Lessee” with the competent law courts for breach of contract and he will be stopped from leaving the country until the lease contract is properly terminated.
04.2 The “Lessee” is responsible for any damage or total loss caused to the vehicle even if not by him or not attributable to his fault or negligence.
04.3 In the case of any damage resulting from situations where no physical contact with other vehicle, animal, person or object is made, either on a highway or off it, the “Lessor”, under his only and absolute discretion, reserves the right to either charge the “Lessee” the amount to cover the loss or damage suffered or to double the amount for responsibility as mentioned in the contract.
04.4 If the vehicle is damaged, robbed or lost in a situation where noncompliance with any of the “terms and conditions” of this contract occurs, the “Lessee” will be held responsible for the total loss or damage undergone by the “Lessor”.
04.5 Insurance:
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
All the units forming a part of the Ruta Sur Rentals S.A. fleet are covered by a liability insurance against third parties, which is compulsory in Argentina, with applicable deductibles as specified in the lease contract. The amount deductible is valid as a “Guarantee deposit”. The “Lessee”
accepts responsibility for any breach caused by accident, losses, robbery or any other damage to the vehicle for the deductible amount. The insurance policy does not cover losses, personal belongings or medical costs resulting from any kind of accident with the “Lessor’s” vehicle.
04.5.1 Recommendation:
Ruta Sur Rentals S.A. recommends the “Lessee” and all passengers, to get a travel insurance covering losses, damages to their personal belongings or medical costs resulting from accidents with the vehicles.
04.5.2 Insurance will cease:
The “Lessee” will lose every right to the insurance through negligence towards caring for the rented vehicle, whether driving it or not. In addition, he will have to pay for the total value of all damages caused to the vehicle, and he will also lose the guarantee deposit.
04.5.3 Withholding the guarantee deposit:
Whether the guarantee deposit should be returned or else, the “Lessee” should make use of the insurance policy, remains strictly subject to the appraisal carried out by the insurance company’s expert that will determine the “Lessee’s” liability.
04.6 The following items will be totally or partially deducted from the guarantee deposit:
04.6.1 Any damage to the glasses, body, tires or equipment.
04.6.2 Any damage to the chassis.
04.6.3 Any damage caused by water.
04.6.4 Any damage or total loss resulting from negligence by the “Lessee” or driver.
04.6.5 Any damage or total loss taking place while the “Lessee” or driver were breaching any traffic regulations.
04.6.6 Any damage or total loss occurring out of the country where the vehicle was rented and without having a previous authorization to travel.
04.6.7 Any damage or total loss caused while the vehicle was driven by a non authorized driver.
04.6.8 Any damage or total loss caused while the vehicle was driven in a way detrimental to the interests or rights of the “Lessor”.
04.6.9 Any damage or total loss occurring when the driver lacks a valid driving license.
04.6.10 Any damage or total loss caused after the lease contract is due or during an extension of same not authorized by the “Lessor”.
04.6.11 Any damage or total loss caused because the vehicle was driven, at the “Lessors’s” consideration, along inadequate roads. Say gravel roads, unpaved roads, compact roads, secondary roads and high mountain roads, roads with ice or snow or inside a ferry boat.
04.6.12 If at the moment the damage or total loss occurs the vehicle is driven by a person whose alcohol concentration in blood exceeds the 0% limit or under the influence of an intoxicating liquor, drug or similar substance.
04.6.13 Fraud, guilt or inadequate use of vehicle.
04.6.14 Loss of keys or vehicle documents, such as insurance card, green card, manuals as well as the permit to cross the border.
04.6.15 Towing costs.
04.6.16 Legal expenses
04.6.17 Administration costs.
04.7 The “Lessee” also accepts responsibility for all charges resulting from traffic violations, parking in forbidden areas or similar situations.
04.8 Without detriment to all that has been agreed under this contract, the “Lessor” cannot be forced to start, proceed or continue with any claim the “Lessee” may have against a third party in order to recover any loss or damage to do with the vehicle and consequently, the “Lessor” will have the right at his fair and reasonable discretion, to drop said claim or else to come to an agreement in the terms he may deem appropriate.
05. Consequential Damages
05.1 The “Lessee” will be responsible for any other amount not stipulated in the contract for damages undergone by the “Lessor” due to the loss suffered for not being able to rent the vehicle. The cost of the damage will be calculated on the basis of the daily rent agreed upon in the contract or on the basis of the official price list per day for the period in which the vehicle was unused, limited to a maximum of 30 days.
05.2 The Lessee will not reimburse any amount whatsoever for:
Rent loss for the time to do with repairs or necessary maintenance
Rent loss to do with accidents or damage as a result of natural disasters or those indirectly caused by man.
Rent loss for the time to do with a civil, international conflict, guerrilla or any other armed conflicts.
06. Payments
06.01 Payment for the reservation of a vehicle from Ruta Sur Rentals S.A. must be made by the “Lessee” by transferring to the “Lessor” via a banking transfer only and within 7 (seven) working days after the date the unit has been reserved.
Such payment can cover 100% of the rent agreed to in the contract or 30% of same as a down payment.
The remaining 70% must be paid one month in advance of the day the vehicle is delivered, always through a bank transfer. This clause can be altered only by previous agreement between the parties.
06.02 The “Lessor” will not accept credit cards for payments, unless the “Lessee” is within the Argentine territory.
07. Guarantee Deposit
The day the vehicle is delivered, the “Lessee” must make a deposit in guarantee of € 1950.- cash. Said deposit will be returned to the “Lessee” when the vehicle is returned after a complete inventory is carried out only in case that none of the causes giving the “Lessor” the right to withhold the deposit in guarantee occurs. The price inventory to be withheld is based on those quoted by official dealerships and once the repair work is carried out it will be placed at the “Lessee’s” disposal for consultation.
08. Fuel
The “Lessee” must pay for all the fuel used during the period of the lease. The vehicle is delivered at the beginning of the lease with a full tank, being the exclusive responsibility of the “Lessee” to use the proper fuel in the rented vehicle. Ruta Sur Rentals S.A. is not responsible for damages or rental days lost to do with recharge of incorrect fuel. The vehicle must be returned with a full tank.
08.01 Adequate fuels: YPF: EURO-Diesel / Petrobras: Diesel-Podium / Shell: V-Power-Diesel.
08.02 The “Lessor” may require from the “Lessee” the vouchers for fuel loaded, Invoice “A”.
09. Gas
Ruta Sur Rentals S.A. delivers the vehicle with a full gas cylinder at the beginning of the lease. The “Lessee” must pay for all the gas used during the lease. The vehicle must be returned with a full gas cylinder.
10. Maintenance and repairs during the lease
All the units forming a part of the Ruta Sur Rentals S.A. fleet are in perfect mechanical and security conditions. Any repair work or necessary maintenance must be carried out by a mechanical workshop authorized by the “Lessor”. Repair costs will be refunded at the end of the lease should the “Lessee” not be responsible for the repair or damage.
The “Lessee” is to present all receipts of authorized maintenance or repair work carried out during the lease so that they can be refunded, and at the same time, the “Lessee” is to return the replaced or faulty parts to the “Lessor”.
Ruta Sur Rentals S.A. will not refund any money for the time lost during the lease in carrying out the necessary maintenance or repair works. Repairs for over u$s 100 must be authorized by the Ruta Sur Rentals S.A. office. The Lessee is to regularly check the level of oil, water and tire
pressure.
10.1 Exceptions:
If at the beginning of the lease, the “Lessor” is not able to deliver the rented vehicle or a similar vehicle from his own fleet in replacement for similar or different specifications, the “Lessee” will have the following options:
Ruta Sur Rentals S.A. will refund the total amount of the rent, with no interest or compensation, definitely canceling the rent.
Ruta Sur Rentals S.A: will assist him by renting a vehicle in another company, undertaking to pay for such a rent up to the total amount agreed upon under the contract signed between the “Lessee” and the “Lessor”. Any additional charge will be paid by the “Lessee”.
10.2 The “Lessor” will not refund the “Lessee” for any lost rental time or inconvenience that the “Lessee” may undergo due to necessary repair works or damage in the rented vehicle. If the damage or accident undergone by the rented vehicle made it impossible to continue and if there were vehicles available in their own fleet, the “Lessor” will replace the rented vehicle with one out of his own fleet. . The replacement vehicle will not necessarily have the same specifications as the rented vehicle. Alternatively, upon the “Lessee’s request, the “Lessor” can assist him with the necessary procedures to replace the rented vehicle with one belonging to some other firm. The resulting charges will be borne by the “Lessee”.
10.3 The “Lessor” is not responsible for any event taking place before or after the rental period.
11. Late delivery
Late deliveries can cause serious problems to the “Lessor” respect to delivery schedules. It is for this reason that the following charges are applied for late delivery:
1. Up to two hours after the agreed delivery time: € 35 per hour.
2. Over 2 hours: 1 day rent plus insurance.
3. Over 12 hours: 2 days rent plus insurance
4. Over 24 hours: The total guarantee deposit will be lost.
These charges are not applicable in case of previous agreements between the “Lessee” and the “Lessor”. If you wish to extend the rental period, you should make contact with the “Lessor” to check availability of the unit.
12. No smoking
Smoking is strictly forbidden in the units forming a part of Ruta Sur Rentals S.A. fleet.
13. Cleaning
The vehicles will be delivered to the “Lessee” clean and must be returned in the same condition. Should the vehicles be delivered dirty inside and outside, the “Lessor” will do the cleaning and will charge the “Lessee" an additional € 45 for the inside and € 65 for the outside
cleaning.
14. Cancellations
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
The “Lessor” will have the right to withdraw the following percentages in case the “Lessee” decides to cancel the contract.
1. Up to 93 days prior to the beginning of the lease: 25%
2. Up to 34 days prior to the beginning of the lease: 50%
3. As from 33 days prior to the beginning of the lease 100%
Ruta Sur Rentals S.A. recommends that an insurance policy be obtained to cover cancellation costs.
15. Driving License and Traffic Fines
All drivers must have valid driving licenses.
All drivers must be registered in the lease contract before departure.
All drivers must be over 21 years old, of age in Argentina.
15.1 An international driving license is recommended.
15.2 The “Lessee” is responsible for all additional costs such as: tolls, parking, every kind of fines and driving the vehicle without day lights on.
15.3 The “Lessor” reserves the right to withhold the guarantee deposit for an estimated period of 60 working days in order to cover possible claims for excess speed or any other fine charged to the “Lessee” during the period in which a unit belonging to Ruta Sur Rentals S.A. fleet is rented.
15.4 The “Lessor” will pay for the fines by using the guarantee deposit provided by the “Lessee” and a copy of each fine being sent to the offices of Ruta Sur Rentals S.A. will be delivered by fax, email or post office to the addressee. The “Lessee” will be responsible for the resolution of every legal procedure resulting from lack of payments.
15.5 Ignorance of the traffic laws in Argentina and bordering countries by the “Lessee” implies acceptance of same.
Ruta Sur Rentals S.A. will charge an administration cost in respect of any legal procedure or
payment of fines.
16. Additional drivers
All drivers must be entered in the lease contract prior to departure.
17. Responsibility limitation
17.1 The “Lessor” provides information to its visitors in different languages in the official website of Ruta Sur Rentals S.A. The “Lessor” will make the effort to update said information but such information as received by the “Lessee” from the “Lessor” via e-mail, fax and messenger or personally will be always valid.
17.2 Ruta Sur Rentals S.A. is not responsible for the contents that may be found in Internet in sites other than that of the official website.
17.3 The compulsory link between both parties stems from the contract according to the “Terms and Conditions” in force.
17.4 Both the “Lessor” and the “Lessee” will thoroughly review these documents prior to reaching an agreement and signing them.
17.5 “The Lessor” is not responsible for problems arising from bookings or payments made by the “Lessee” through travel agencies or tour operators to rent Ruta Sur Rentals S.A. vehicles and extras. In case of claim, the “Lessee” must contact his travel agent, freeing the “Lessor” from every responsibility.
18. Validity of Terms and Conditions
Ruta Sur Rentals S.A. adopts these “Terms and Conditions” on a regular basis and they will be legally binding for both parties as of the date of the contract.
Frequently Asked Questions
When should I plan my trip to Argentina in a motor home or 4x4?
You must plan ahead and be as flexible as possible with your dates of travel. The high tourist season in Argentina is from October to April. If you want to reserve a caravan, motor home or 4x4during these months we highly recommend you reserve from 9 months to 1 year in advance. Make your travel dates and location flexible as well. This will give you the highest probability of finding the right size vehicle available, at the right time, in the right place. If you are budget conscience and/or want to make a last minute reservation, be sure to check our current SPECIALS. Otherwise, low season (May-September) rentals are the way to go.
Where should I go in Argentina? Patagonia?
Most of our clients want to go south to Patagonia. Why? Because it is beautiful and it gets the most attention in guide books. We agree, Patagonia is beautiful. In the winter Patagonia is beautiful and really, really cold. Northern Argentina is very much overlooked. It is beautiful anytime of year and should be on everyone´s itinerary especially during the winter months. Don´t know anything about Northern Argentina? Try looking for destinations like SALTA, JUJUY, CATAMARCA and the waterfalls of IGUAZU. They are beautiful, more temperate and more accessible in the winter months. So if you think a low season rental is for you, Northern Argentina is the place to do it.
What is Ripio?
Ripio is Spanish for Unpaved road. We always recommend you avoid ripio whenever possible. However in Argentina, this is not always possible. Unless you are renting a 4x4 Camping vehicle, you must build more time into your travel schedule if you go through Ripio. We recommend you plan on approximately 300 km´s per day because you have to go slow. If you go fast, you will likely damage the vehicle and end up paying for those damages. Something you don´t like and something we don´t like either. Alternatively, you can reach many of the popular destinations by paved roads which we always recommend. Just let us know your travel plan and we can help you make a sensible route.
Can I drive my ruta|sur vehicle in Chile?
Yes. You will need a special permit to drive a ruta|sur motor home in Chile. The cost of this permit is EUR 95.-. Please allow a minimum of 7 working days to process this permit. We do not encourage clients to cross the border unless absolutely necessary due to unexpected delays with immigration and/or customs procedures.
Is mileage included in the rental cost?
Yes. 250km are included per day. Extra kilometers are EUR 0,25 cents per kilometer. All rentals longer than 42 days have unlimited kilometers!
What deposits are required?
Upon confirmation, a reservation down payment of 30% of the rental price needs to be deposited in our bank account. This deposit will be applied toward your rental charges. A guarantee of EUR 1950.- and the remaining 70% of the rental price are payable at departure. Credit cards are NOT accepted. Upon return, all extra charges, if any, are balanced against the damage deposit.
What kind of gas mileage will we get?
Mileage depends on the size of the motor home or 4x4 and the driving conditions. Generally, you will get 100 Km with 10/12 liter of Diesel. Diesel fuel is available at aprox. AR$ 3,50.- per liter.
When can I pick up my ruta|sur vehicle?
Vehicles can be picked up during office opening hours, from 09:30 to 17:00 , Monday to Friday. Outside these hours or in weekends pick up is on request.
Is it difficult to drive a ruta|sur motor home?
Motor homes handle much like a car, especially the Compact class units which are vans built up as a fully equipped motor home. All our vehicles are equipped with a manual transmission.
Are ruta|sur motor homes difficult to use?
No. At departure you will be given a 30 - 60 minute familiarization tour and learn how to operate the appliances.
Does my ruta|sur vehicle come equipped with pots and pans?
Yes. All our motor homes come fully equipped with pots and pans. Furthermore you will find bed linen and camping equipment in the motor homes. Please check the website for a full equipment list. 4x4´s can be equipped with an optional camping kit.
Can we smoke in the motor home?
No. Also pets are not allowed.
Can we travel one way to our destination or do we have to travel round trip?
One way rentals are possible at an extra charge. Please contact us for the additional cost of your one way destination. How do I pay for the rental? Ruta|sur requests that all payments be made with via bank transfer. First with an initial payment of 30% and the final balance must be transferred one month before the start date.
How much does it cost to stay in campgrounds?
Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between AR$ 5.- and AR$ 25.- per night.
Are there any places we can NOT take our ruta|sur motor home?
Yes. Our motor homes are not allowed on unpaved roads unless no paved alternative is available. It is not allowed to take a ruta|sur motor home on Ruta 40 from El Mayo to El Calafate and Ruta 9 from El Calafate to the connection with Ruta 3 nor in other gravel roads around Argentina or neighboring countries.
What if I return the vehicle before the date it is due?
No refunds will be made for early returns, late pick-ups or unused miles.
Do you have baby car seats available?
Yes.
Is it safe to drink the water from the motor home tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Ruta Sur Rentals Rental Terms for travel between 01-Jan-2010 and 14-Oct-2013
TERMS AND CONDITIONS
01. Purpose of the Lease Contract
This is an agreement entered into between Ruta Sur Rentals S.A. hereinafter the “Lessor” and the client, hereinafter the “Lessee” for the rent of a recreational vehicle owned by Ruta Sur Rentals S.A.
02. Vehicle Delivery and Return
The rented vehicle must be picked up from and returned to the Ruta Sur Rentals S.A. deposit, from Mondays to Fridays from 9am to 5pm, local time, the “Lessee” being allowed to arrange with the “Lessor” delivery or return at any other part of the country in which case the “Lessor” will charge an additional fee. We are close only on December 24/25/26 and 31 plus in January 01 and 02, we close the office only; We continue to assist our customers in case they need it.
03. Risks and responsibilities of the Lessee
03.1 The “Lessee” must rent a vehicle for the term specified in the contract. He will likewise make sure that the rented unit is in good state of maintenance, in optimum security conditions and covered by a liability insurance against third parties, as demanded under Argentine law.
The insurance has a scope of coverage within the territory of the Argentine Republic, Brazil, Chile, Paraguay and Uruguay.
03.2 The “Lessee” will be allowed to go across the Argentine borders only towards Brazil, Chile, Paraguay and Uruguay, by previously requesting the “Lessor” to provide him with a Customs authorization to cross the border. (“Cruce de Frontera”)
03.3 The “Lessee” is not authorized by the “Lessor” to travel with a vehicle belonging to the Ruta Sur Rentals S.A. fleet to countries other than those mentioned in item 03.2.
04. Risks and responsibilities of the Lessee
The “Lessee” will be held responsible for all damages caused to the rented vehicle with a guarantee deposit to be previously handed over to the “Lessor”. The amount of the guarantee deposit is specified in the lease contract. Unless otherwise agreed by both parties, the guarantee deposit will cover two registered drivers.
04.1 The vehicle will be held under the exclusive responsibility of the “Lessee” and driver from the moment the keys or the vehicle are delivered to him and until the moment in which both keys and vehicle are definitely returned to the “Lessor”. Should the vehicle be abandoned or delivered to any person alien to Ruta Sur Rentals S.A or to a person not authorized to perform such a duty, a claim will be filed against the “Lessee” with the competent law courts for breach of contract and he will be stopped from leaving the country until the lease contract is properly terminated.
04.2 The “Lessee” is responsible for any damage or total loss caused to the vehicle even if not by him or not attributable to his fault or negligence.
04.3 In the case of any damage resulting from situations where no physical contact with other vehicle, animal, person or object is made, either on a highway or off it, the “Lessor”, under his only and absolute discretion, reserves the right to either charge the “Lessee” the amount to cover the loss or damage suffered or to double the amount for responsibility as mentioned in the contract.
04.4 If the vehicle is damaged, robbed or lost in a situation where noncompliance with any of the “terms and conditions” of this contract occurs, the “Lessee” will be held responsible for the total loss or damage undergone by the “Lessor”.
04.5 Insurance:
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
All the units forming a part of the Ruta Sur Rentals S.A. fleet are covered by a liability insurance against third parties, which is compulsory in Argentina, with applicable deductibles as specified in the lease contract. The amount deductible is valid as a “Guarantee deposit”. The “Lessee”
accepts responsibility for any breach caused by accident, losses, robbery or any other damage to the vehicle for the deductible amount. The insurance policy does not cover losses, personal belongings or medical costs resulting from any kind of accident with the “Lessor’s” vehicle.
04.5.1 Recommendation:
Ruta Sur Rentals S.A. recommends the “Lessee” and all passengers, to get a travel insurance covering losses, damages to their personal belongings or medical costs resulting from accidents with the vehicles.
04.5.2 Insurance will cease:
The “Lessee” will lose every right to the insurance through negligence towards caring for the rented vehicle, whether driving it or not. In addition, he will have to pay for the total value of all damages caused to the vehicle, and he will also lose the guarantee deposit.
04.5.3 Withholding the guarantee deposit:
Whether the guarantee deposit should be returned or else, the “Lessee” should make use of the insurance policy, remains strictly subject to the appraisal carried out by the insurance company’s expert that will determine the “Lessee’s” liability.
04.6 The following items will be totally or partially deducted from the guarantee deposit:
04.6.1 Any damage to the glasses, body, tires or equipment.
04.6.2 Any damage to the chassis.
04.6.3 Any damage caused by water.
04.6.4 Any damage or total loss resulting from negligence by the “Lessee” or driver.
04.6.5 Any damage or total loss taking place while the “Lessee” or driver were breaching any traffic regulations.
04.6.6 Any damage or total loss occurring out of the country where the vehicle was rented and without having a previous authorization to travel.
04.6.7 Any damage or total loss caused while the vehicle was driven by a non authorized driver.
04.6.8 Any damage or total loss caused while the vehicle was driven in a way detrimental to the interests or rights of the “Lessor”.
04.6.9 Any damage or total loss occurring when the driver lacks a valid driving license.
04.6.10 Any damage or total loss caused after the lease contract is due or during an extension of same not authorized by the “Lessor”.
04.6.11 Any damage or total loss caused because the vehicle was driven, at the “Lessors’s” consideration, along inadequate roads. Say gravel roads, unpaved roads, compact roads, secondary roads and high mountain roads, roads with ice or snow or inside a ferry boat.
04.6.12 If at the moment the damage or total loss occurs the vehicle is driven by a person whose alcohol concentration in blood exceeds the 0% limit or under the influence of an intoxicating liquor, drug or similar substance.
04.6.13 Fraud, guilt or inadequate use of vehicle.
04.6.14 Loss of keys or vehicle documents, such as insurance card, green card, manuals as well as the permit to cross the border.
04.6.15 Towing costs.
04.6.16 Legal expenses
04.6.17 Administration costs.
04.7 The “Lessee” also accepts responsibility for all charges resulting from traffic violations, parking in forbidden areas or similar situations.
04.8 Without detriment to all that has been agreed under this contract, the “Lessor” cannot be forced to start, proceed or continue with any claim the “Lessee” may have against a third party in order to recover any loss or damage to do with the vehicle and consequently, the “Lessor” will have the right at his fair and reasonable discretion, to drop said claim or else to come to an agreement in the terms he may deem appropriate.
05. Consequential Damages
05.1 The “Lessee” will be responsible for any other amount not stipulated in the contract for damages undergone by the “Lessor” due to the loss suffered for not being able to rent the vehicle. The cost of the damage will be calculated on the basis of the daily rent agreed upon in the contract or on the basis of the official price list per day for the period in which the vehicle was unused, limited to a maximum of 30 days.
05.2 The Lessee will not reimburse any amount whatsoever for:
Rent loss for the time to do with repairs or necessary maintenance
Rent loss to do with accidents or damage as a result of natural disasters or those indirectly caused by man.
Rent loss for the time to do with a civil, international conflict, guerrilla or any other armed conflicts.
06. Payments
06.01 Payment for the reservation of a vehicle from Ruta Sur Rentals S.A. must be made by the “Lessee” by transferring to the “Lessor” via a banking transfer only and within 7 (seven) working days after the date the unit has been reserved.
Such payment can cover 100% of the rent agreed to in the contract or 30% of same as a down payment.
The remaining 70% must be paid one month in advance of the day the vehicle is delivered, always through a bank transfer. This clause can be altered only by previous agreement between the parties.
06.02 The “Lessor” will not accept credit cards for payments, unless the “Lessee” is within the Argentine territory.
07. Guarantee Deposit
The day the vehicle is delivered, the “Lessee” must make a deposit in guarantee of € 1950.- cash. Said deposit will be returned to the “Lessee” when the vehicle is returned after a complete inventory is carried out only in case that none of the causes giving the “Lessor” the right to withhold the deposit in guarantee occurs. The price inventory to be withheld is based on those quoted by official dealerships and once the repair work is carried out it will be placed at the “Lessee’s” disposal for consultation.
08. Fuel
The “Lessee” must pay for all the fuel used during the period of the lease. The vehicle is delivered at the beginning of the lease with a full tank, being the exclusive responsibility of the “Lessee” to use the proper fuel in the rented vehicle. Ruta Sur Rentals S.A. is not responsible for damages or rental days lost to do with recharge of incorrect fuel. The vehicle must be returned with a full tank.
08.01 Adequate fuels: YPF: EURO-Diesel / Petrobras: Diesel-Podium / Shell: V-Power-Diesel.
08.02 The “Lessor” may require from the “Lessee” the vouchers for fuel loaded, Invoice “A”.
09. Gas
Ruta Sur Rentals S.A. delivers the vehicle with a full gas cylinder at the beginning of the lease. The “Lessee” must pay for all the gas used during the lease. The vehicle must be returned with a full gas cylinder.
10. Maintenance and repairs during the lease
All the units forming a part of the Ruta Sur Rentals S.A. fleet are in perfect mechanical and security conditions. Any repair work or necessary maintenance must be carried out by a mechanical workshop authorized by the “Lessor”. Repair costs will be refunded at the end of the lease should the “Lessee” not be responsible for the repair or damage.
The “Lessee” is to present all receipts of authorized maintenance or repair work carried out during the lease so that they can be refunded, and at the same time, the “Lessee” is to return the replaced or faulty parts to the “Lessor”.
Ruta Sur Rentals S.A. will not refund any money for the time lost during the lease in carrying out the necessary maintenance or repair works. Repairs for over u$s 100 must be authorized by the Ruta Sur Rentals S.A. office. The Lessee is to regularly check the level of oil, water and tire
pressure.
10.1 Exceptions:
If at the beginning of the lease, the “Lessor” is not able to deliver the rented vehicle or a similar vehicle from his own fleet in replacement for similar or different specifications, the “Lessee” will have the following options:
Ruta Sur Rentals S.A. will refund the total amount of the rent, with no interest or compensation, definitely canceling the rent.
Ruta Sur Rentals S.A: will assist him by renting a vehicle in another company, undertaking to pay for such a rent up to the total amount agreed upon under the contract signed between the “Lessee” and the “Lessor”. Any additional charge will be paid by the “Lessee”.
10.2 The “Lessor” will not refund the “Lessee” for any lost rental time or inconvenience that the “Lessee” may undergo due to necessary repair works or damage in the rented vehicle. If the damage or accident undergone by the rented vehicle made it impossible to continue and if there were vehicles available in their own fleet, the “Lessor” will replace the rented vehicle with one out of his own fleet. . The replacement vehicle will not necessarily have the same specifications as the rented vehicle. Alternatively, upon the “Lessee’s request, the “Lessor” can assist him with the necessary procedures to replace the rented vehicle with one belonging to some other firm. The resulting charges will be borne by the “Lessee”.
10.3 The “Lessor” is not responsible for any event taking place before or after the rental period.
11. Late delivery
Late deliveries can cause serious problems to the “Lessor” respect to delivery schedules. It is for this reason that the following charges are applied for late delivery:
1. Up to two hours after the agreed delivery time: € 35 per hour.
2. Over 2 hours: 1 day rent plus insurance.
3. Over 12 hours: 2 days rent plus insurance
4. Over 24 hours: The total guarantee deposit will be lost.
These charges are not applicable in case of previous agreements between the “Lessee” and the “Lessor”. If you wish to extend the rental period, you should make contact with the “Lessor” to check availability of the unit.
12. No smoking
Smoking is strictly forbidden in the units forming a part of Ruta Sur Rentals S.A. fleet.
13. Cleaning
The vehicles will be delivered to the “Lessee” clean and must be returned in the same condition. Should the vehicles be delivered dirty inside and outside, the “Lessor” will do the cleaning and will charge the “Lessee" an additional € 45 for the inside and € 65 for the outside
cleaning.
14. Cancellations
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
The “Lessor” will have the right to withdraw the following percentages in case the “Lessee” decides to cancel the contract.
1. Up to 93 days prior to the beginning of the lease: 25%
2. Up to 34 days prior to the beginning of the lease: 50%
3. As from 33 days prior to the beginning of the lease 100%
Ruta Sur Rentals S.A. recommends that an insurance policy be obtained to cover cancellation costs.
15. Driving License and Traffic Fines
All drivers must have valid driving licenses.
All drivers must be registered in the lease contract before departure.
All drivers must be over 21 years old, of age in Argentina.
15.1 An international driving license is recommended.
15.2 The “Lessee” is responsible for all additional costs such as: tolls, parking, every kind of fines and driving the vehicle without day lights on.
15.3 The “Lessor” reserves the right to withhold the guarantee deposit for an estimated period of 60 working days in order to cover possible claims for excess speed or any other fine charged to the “Lessee” during the period in which a unit belonging to Ruta Sur Rentals S.A. fleet is rented.
15.4 The “Lessor” will pay for the fines by using the guarantee deposit provided by the “Lessee” and a copy of each fine being sent to the offices of Ruta Sur Rentals S.A. will be delivered by fax, email or post office to the addressee. The “Lessee” will be responsible for the resolution of every legal procedure resulting from lack of payments.
15.5 Ignorance of the traffic laws in Argentina and bordering countries by the “Lessee” implies acceptance of same.
Ruta Sur Rentals S.A. will charge an administration cost in respect of any legal procedure or
payment of fines.
16. Additional drivers
All drivers must be entered in the lease contract prior to departure.
17. Responsibility limitation
17.1 The “Lessor” provides information to its visitors in different languages in the official website of Ruta Sur Rentals S.A. The “Lessor” will make the effort to update said information but such information as received by the “Lessee” from the “Lessor” via e-mail, fax and messenger or personally will be always valid.
17.2 Ruta Sur Rentals S.A. is not responsible for the contents that may be found in Internet in sites other than that of the official website.
17.3 The compulsory link between both parties stems from the contract according to the “Terms and Conditions” in force.
17.4 Both the “Lessor” and the “Lessee” will thoroughly review these documents prior to reaching an agreement and signing them.
17.5 “The Lessor” is not responsible for problems arising from bookings or payments made by the “Lessee” through travel agencies or tour operators to rent Ruta Sur Rentals S.A. vehicles and extras. In case of claim, the “Lessee” must contact his travel agent, freeing the “Lessor” from every responsibility.
18. Validity of Terms and Conditions
Ruta Sur Rentals S.A. adopts these “Terms and Conditions” on a regular basis and they will be legally binding for both parties as of the date of the contract.
Frequently Asked Questions
When should I plan my trip to Argentina in a motor home or 4x4?
You must plan ahead and be as flexible as possible with your dates of travel. The high tourist season in Argentina is from October to April. If you want to reserve a caravan, motor home or 4x4during these months we highly recommend you reserve from 9 months to 1 year in advance. Make your travel dates and location flexible as well. This will give you the highest probability of finding the right size vehicle available, at the right time, in the right place. If you are budget conscience and/or want to make a last minute reservation, be sure to check our current SPECIALS. Otherwise, low season (May-September) rentals are the way to go.
Where should I go in Argentina? Patagonia?
Most of our clients want to go south to Patagonia. Why? Because it is beautiful and it gets the most attention in guide books. We agree, Patagonia is beautiful. In the winter Patagonia is beautiful and really, really cold. Northern Argentina is very much overlooked. It is beautiful anytime of year and should be on everyone´s itinerary especially during the winter months. Don´t know anything about Northern Argentina? Try looking for destinations like SALTA, JUJUY, CATAMARCA and the waterfalls of IGUAZU. They are beautiful, more temperate and more accessible in the winter months. So if you think a low season rental is for you, Northern Argentina is the place to do it.
What is Ripio?
Ripio is Spanish for Unpaved road. We always recommend you avoid ripio whenever possible. However in Argentina, this is not always possible. Unless you are renting a 4x4 Camping vehicle, you must build more time into your travel schedule if you go through Ripio. We recommend you plan on approximately 300 km´s per day because you have to go slow. If you go fast, you will likely damage the vehicle and end up paying for those damages. Something you don´t like and something we don´t like either. Alternatively, you can reach many of the popular destinations by paved roads which we always recommend. Just let us know your travel plan and we can help you make a sensible route.
Can I drive my ruta|sur vehicle in Chile?
Yes. You will need a special permit to drive a ruta|sur motor home in Chile. The cost of this permit is EUR 95.-. Please allow a minimum of 7 working days to process this permit. We do not encourage clients to cross the border unless absolutely necessary due to unexpected delays with immigration and/or customs procedures.
Is mileage included in the rental cost?
Yes. 250km are included per day. Extra kilometers are EUR 0,25 cents per kilometer. All rentals longer than 42 days have unlimited kilometers!
What deposits are required?
Upon confirmation, a reservation down payment of 30% of the rental price needs to be deposited in our bank account. This deposit will be applied toward your rental charges. A guarantee of EUR 1950.- and the remaining 70% of the rental price are payable at departure. Credit cards are NOT accepted. Upon return, all extra charges, if any, are balanced against the damage deposit.
What kind of gas mileage will we get?
Mileage depends on the size of the motor home or 4x4 and the driving conditions. Generally, you will get 100 Km with 10/12 liter of Diesel. Diesel fuel is available at aprox. AR$ 3,50.- per liter.
When can I pick up my ruta|sur vehicle?
Vehicles can be picked up during office opening hours, from 09:30 to 17:00 , Monday to Friday. Outside these hours or in weekends pick up is on request.
Is it difficult to drive a ruta|sur motor home?
Motor homes handle much like a car, especially the Compact class units which are vans built up as a fully equipped motor home. All our vehicles are equipped with a manual transmission.
Are ruta|sur motor homes difficult to use?
No. At departure you will be given a 30 - 60 minute familiarization tour and learn how to operate the appliances.
Does my ruta|sur vehicle come equipped with pots and pans?
Yes. All our motor homes come fully equipped with pots and pans. Furthermore you will find bed linen and camping equipment in the motor homes. Please check the website for a full equipment list. 4x4´s can be equipped with an optional camping kit.
Can we smoke in the motor home?
No. Also pets are not allowed.
Can we travel one way to our destination or do we have to travel round trip?
One way rentals are possible at an extra charge. Please contact us for the additional cost of your one way destination. How do I pay for the rental? Ruta|sur requests that all payments be made with via bank transfer. First with an initial payment of 30% and the final balance must be transferred one month before the start date.
How much does it cost to stay in campgrounds?
Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between AR$ 5.- and AR$ 25.- per night.
Are there any places we can NOT take our ruta|sur motor home?
Yes. Our motor homes are not allowed on unpaved roads unless no paved alternative is available. It is not allowed to take a ruta|sur motor home on Ruta 40 from El Mayo to El Calafate and Ruta 9 from El Calafate to the connection with Ruta 3 nor in other gravel roads around Argentina or neighboring countries.
What if I return the vehicle before the date it is due?
No refunds will be made for early returns, late pick-ups or unused miles.
Do you have baby car seats available?
Yes.
Is it safe to drink the water from the motor home tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Ruta Sur Rentals Insurance
Insurance:
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
All the units forming a part of the Ruta Sur Rentals S.A. fleet are covered by a liability insurance against third parties, which is compulsory in Argentina, with applicable deductibles as specified in the lease contract. The amount deductible is valid as a “Guarantee deposit”. The “Lessee”
accepts responsibility for any breach caused by accident, losses, robbery or any other damage to the vehicle for the deductible amount. The insurance policy does not cover losses, personal belongings or medical costs resulting from any kind of accident with the “Lessor’s” vehicle.
1. Recommendation:
Ruta Sur Rentals S.A. recommends the “Lessee” and all passengers, to get a travel insurance covering losses, damages to their personal belongings or medical costs resulting from accidents with the vehicles.
2. Insurance will cease:
The “Lessee” will lose every right to the insurance through negligence towards caring for the rented vehicle, whether driving it or not. In addition, he will have to pay for the total value of all damages caused to the vehicle, and he will also lose the guarantee deposit.
3. Withholding the guarantee deposit:
Whether the guarantee deposit should be returned or else, the “Lessee” should make use of the insurance policy, remains strictly subject to the appraisal carried out by the insurance company’s expert that will determine the “Lessee’s” liability.
4. The following items will be totally or partially deducted from the guarantee deposit:
- Any damage to the glasses, body, tires or equipment.
- Any damage to the chassis.
- Any damage caused by water.
- Any damage or total loss resulting from negligence by the “Lessee” or driver.
- Any damage or total loss taking place while the “Lessee” or driver were breaching any traffic regulations.
- Any damage or total loss occurring out of the country where the vehicle was rented and without having a previous authorization to travel.
- Any damage or total loss caused while the vehicle was driven by a non authorized driver.
- Any damage or total loss caused while the vehicle was driven in a way detrimental to the interests or rights of the “Lessor”.
- Any damage or total loss occurring when the driver lacks a valid driving license.
- Any damage or total loss caused after the lease contract is due or during an extension of same not authorized by the “Lessor”.
- Any damage or total loss caused because the vehicle was driven, at the “Lessors’s” consideration, along inadequate roads. Say gravel roads, unpaved roads, compact roads, secondary roads and high mountain roads, roads with ice or snow or inside a ferry boat.
- If at the moment the damage or total loss occurs the vehicle is driven by a person whose alcohol concentration in blood exceeds the 0% limit or under the influence of an intoxicating liquor, drug or similar substance.
- Fraud, guilt or inadequate use of vehicle.
- Loss of keys or vehicle documents, such as insurance card, green card, manuals as well as the permit to cross the border.
- Towing costs.
- Legal expenses
- Administration costs.
5. The “Lessee” also accepts responsibility for all charges resulting from traffic violations, parking in forbidden areas or similar situations.
6. Without detriment to all that has been agreed under this contract, the “Lessor” cannot be forced to start, proceed or continue with any claim the “Lessee” may have against a third party in order to recover any loss or damage to do with the vehicle and consequently, the “Lessor” will have the right at his fair and reasonable discretion, to drop said claim or else to come to an agreement in the terms he may deem appropriate.